Libsyn Podcast HostingReviews of libsyn.com

I am a little over a year into podcasting and still feel like I barely know what I’m doing most days. I recently had several questions that I sent through Libsyn support. Dave Jackson responded within 24 hours. Dave offered a thoughtful explanation and even a video to help me understand the issue I was having… BUT, his support didn’t stop there… he continued to answer additional questions I had over the next couple of days, back and forth through email, with thoughtful well written responses. I am so thankful for your help Dave. It’s rare to feel like “customer support” really cares …I felt that from you. You’re doing great work!

I've been learning about podcasting on the fly, and am so grateful I found Libsyn. This platform make it easy to access all the info in one place, and I've had to contact the support team several times. They've always responded quickly and have been very, very helpful in resolving issues.

Moving a 5 year old podcast with over 230 episodes in the back catalog from Feedburner to Libsyn was a huge and complicated task, but Adam Wolf at Libsyn Support helped me through every step, and made the process much easier and less stressful. Thanks, Adam!

The question was answered in a timely fashion and helped our production process team as we move to the Libsyn 5 interface :)

Adam answered my question specifically and sufficiently!

Excellent customer service! The Libsyn team not only provided guidance (via an amazing assortment of documents but also through customer service) for questions I had with being a new Libsyn user, but also provided insight into where I could go to look for certain info with different podcast players. I feel Libsyn was definitely the right choice for hosting my podcast!

We have always recommended Libsyn to our podcasting clients and have always been very happy with the service levels we have received. The platform itself is great to work on and they make things so easy! The support team is great and we value the fact that Libsyn is always looking for new ways to improve and automate systems.

I was grateful and impressed to receive a personal video response from Dave. He walked me through to the solution of my technical problem. It was such a human experience in what is often a depersonalised space. Competent, professional and kind.