Les Schwab Tire CentersReviews of lesschwab.com

Took the Car for slow leak at 8:30 AM walked home at 11 because they still had not looked at the car.They said they would text me in about 45 mins. It might be free but the question is what is your time worth. More to the story. They charged me $20.00 to fix the flat and I said you advertise free flat fix and then they say only if its their tire. Well wish they had said that when I came in. They could of looked at the tire on the car and told me so I didn't have to waste the whole day just to pay $20.00 Never going back nor buy from them. And will tell my story to anyone thats asks. Shop on 122nd off Division Portland

Took my car there to change 2 tires and brake a couple of months ago. Took me 2 days be cause they didn't have parts. Then later, they send me a letter, said it those tires the gave me were recalled, they ask me bring back the car then they replaced it with 2 cheap Hankook tires not even side, since then you problems all the time. I come back to them a couple of time for services Flat tires. (2 of the continental tires I change it at America tires before still working good). Yesterday, Mar 15, 2023 I came again for Flat Tire services.Manager said it had a nail on it???? It took me more than 3hrs, because the technician do it on the wrong tire. It's Rear passenger tires but they do it on Driver side. After 1 night, the next day my car have the same problem even worse, I came back on the Mar 16, 2023. This time they said it s leak on the side an the tire is under warranty but they ask me to pay more 180 something to replace it????? After I left the shop my car cannot go even 20miles to Costco Tire services Center. This is horrible and unprofessional services here. I spent almost 2k for Brake and 2 tires . For your safety concerns Do not bring the car there for there services. By the way. This is a location at 36761 Fremont Blvd, Fremont, Ca 94536.

If I could give them a Zero I would. I brought my car in to change my brake pads and they worked on my rotors (otherwise my car was running just fine). Once I got my car back I could no longer turn my steering wheel. When I went back in they said it was already stiff when I took it and they asked if I was accusing them of tampering with my car. I just mentioned that my car was working fine except for my brake pads needing to be changed and now I could not even turn to back out of the lot. They said it was already like this when they drove it into lift yet no one told me I had this problem till after I tried to drive off and had to came back in to complain. Had my car actually turn and I was able to drive off I probably would have ended crashing later. They made me feel like a liar and brought over another employee to tell me I was wrong and this wasn't their problem. I had my dad and our mechanic friend take a look, the power steering fluid was contaminated. When refilling and turning the wheel the steering rack popped, it seemed to already be broken with just the rubber boot holding it together and that's why the power steering was bubbling when I asked Les Schwab to look at it after I complained. They said it must have been leaking from cap for a while even though I've never had a problem with my power steering till after they serviced my car. Even if it truly coincidently broke on the drive from parking spot to lift they were just going to let me drive off like this without care after servicing my car for 2 hours. I suggest you take your business elsewhere where they aren't just trying to rush your car out the door.

I got a tire set for my Chevy back in 2021. Payed off about $1,400 of the $1,800 total price of them until I rolled in and lost my truck. I then became homeless due to my injuries and not being able to work. I explained my situation to Les Schwab and they didn't give me a chance to pay on time, or make lesser payments until I got back on my feet. They took me to court shortly after and issued a warrant for my arrest for the $400 balance I owed. I did a week in Douglas County jail. I got out and paid $200 recently and they are coming back again with another lawsuit for the remaining $200. I just picked up a full time job, got a place to live and they still want to issue a warrant if I don't show up on the 28th of this month. I don't get paid until the 27th so I am safe there, barely making it but safe. I am a single father of a 6 year old and fought tooth and nail to get back on my feet and regain custody. This company is a bunch of crooks and will not work with you unless you make the on time, set payments. If you do not, they will send you to jail. I advise anyone to stay far away from this company and their affiliates! Unprecedented things happen in life and things happen, unfortunately these tires were $700-$800 overpriced and I should have thought about this before I signed the contract, that is my fault. But I do not recommend them to anyone!

BEWARE!!!!!! Twice I have gone to Les Schwab to have nails removed from my tires, and twice I have left with the tops of the nails shaved off and the nails still in the tires. I was charged $110 for an alignment that I did not need. I called corporate customer service and was treated like an absolute piece of trash. Do NOT trust this company.

We bought 4 new tires for the SUV and paid for the Road Hazzard warranty, they recommended a certain tire that was popular and would always be in stock in case all had to be replaced. So we got two flats on the same side and took them in for repair. They removed the nails and fixed the holes, but suddenly found a hole (Exactly the size and shape of a standard screw driver) in the sidewall, now they want to replace all 4 tires. They tell us that those tires are no longer available so we have to buy tires that are more than TWICE as much as the ones we financed. They won't give us credit for the ones we bought and won't increase the credit limit to cover the higher cost. We can get tires from Walmart for less than Les Schwindals original price, but we still ending up buying tires we already paid for.

Les Schwab Tire Center 216 SE 118th Ave, Vancouver, WA I spent over $1000 for something that should have cost me ~$150 because, according to Roman (Assistant Manager), this was entirely my fault for trusting Les Schwab to do their job correctly. Instead, their incompetence caused damage they refused to pay for, and even worse, their immature and pompous attitude prevented them from learning from their mistake like any adult. Simply put, they charged me for an incomplete job, damaged my vehicle in the process and then allowed me to drive off with a cracked rim that could have cost me my life during my business trip. I recommend anyone dealing with this location document their entire experience you might need it for an attorney. Current management appears to think being shady and untrustworthy is standard business practice. They WILL indeed damage your vehicle and not take responsibility. Ignoring the concept and process of elimination, like teenagers, they will lie with an elaborate coincidence story to try to absolve themselves of any responsibility and validate the damage. They WILL lie about the actual work done to your vehicle because any technician could miss a rusty 1.5” crack inside the rim after explicitly being told the specific wheel has an air leak... They will lie even when confronted with the photographic and technical evidence. They even resort to shadow-banning REAL reviews on Google, this practice alone speaks volumes. Save yourself a headache, avoid Les Schwab at all costs. You can use various competitors or go to your dealer service center. At the very least, remember to document your experience, good luck. Feel free to check with Infiniti what the maintenance schedule, per the factory service manual, for that rear speed sensor... Epstein didn't kill himself.

I went in yesterday after work to schedule an appoint to hacve new wheels put on my vehicle. I had to wait 10-15 minutes before someone came in to help me. I told that gentleman what I needed and he told me that he'd have to get a manager to schedule it. So I waited another couple of minutes and talked to someone (should have gotten their name). He took my information and told me to come back tomorrow at 4:15. So I did. However when I got there and after waiting for about another 10 minutes, I was told that they couldn't find the appointment and they "never schedule for 4:15". So I waited in line all that time for nothing. I used to have good customer service there and always recommended Les Schwab to family and friends. However that will now change as I will recommend that they go elsewhere from now on as I will never go back again. This is the Tracy CA store.