Les Schwab Tire CentersReviews of lesschwab.com

We used to think les schwab was an American icon with integrity and support of our country. The employees were required to be conservatively dressed and service orientated. Lately we have been seeing a lot of Spanish speaking commercials and I am questioning the American support les schwab has been known for. I do not appreciate a commercial coming on that is exclusively in a language not native to the USA We have been customers of les schwab for over 30 years but are thinking we will take our business elsewhere.

Purchased the set of tires five months ago from Les Schwab on government way brought it in five months later for tire rotation said they were unable to do it unless I bought two more tires car warranty. Tires are under warranty paid $450 for a set of tires. 2 tires must be a common practice for this Les Schwab because three prior customers were told almost the same thing and put on the spot purchase items they had no intention on purchasing as I did. I have12000 miles on these tires. With a 60 mile 60,000 mile warranty whether I rotated or not I should not have been forced to buy a new set of tires. Will never buy from Schwab.The

One star only because I can't give zero or negative stars. Have been a loyal customer to les Schwab for at least 15 years. Their customer service has severely declined over the years. I will never buy from them again after this. They screwed up the alignment on my truck, which ruined $1200 tires. One person there told me they would replace them on warranty, but when the job was done they said they would not replace them on warranty and tried to charge me. They will not stand behind their work. Go somewhere else!

Had to wait for two hours at Les Swabs to get a tire rotation done someone pulled up and they drop everything they’re doing to do a tire switch. Really pathetic for a company. Guess someone people get special treatment. This was at the new Mose Lake location.

Went this morning to get new tires put on and they told me I needed new struts; $1900. Called my mechanic who just inspected my car 5 months ago and he told me that there was no way Les Schwab would know that by just changing my tires. My mechanic told me what to listen for and notice and that has not been happening. Buyer BE AWARE; SCAM ALERT!!

Wow. What has happened to Les Schwab? I recently had new tires put on our small motorhome. The front tires had two different air pressure levels in them and it appears the person who put the tires on the duals in back had never done it before. They removed the valve stems I had on and replaced them with new ones so that I cant check the air pressure without removing the wheel cover! This is so basic and not like the kind of service I once received from Schwab. If they are going to use rookies for the job at least have someone supervise their work. This is completely unacceptable and I will be back tomorrow. I just hope I'm not told this is the way its done. The worst service I have ever gotten at a Les Schwabs tire center.

I had a CV Axel repaired which went great, until I took my car on the freeway. The splash shield was left unsecured and was dragging, eventually folding completely over. upon returning I was told (by John -JT) a missing section with obvious signs of grinding on the road was like that when I brought it in and the best they could do was to look around and attempt to secure what was left. I expressed my displeasure and left with the screws which promptly came loose on the freeway a second time. I returned and had the manager (Carol) tell me the the missing sections happened more likely from the snow and ice and she secured it (temporarily) with a zip tie. Earning trust includes accountability when things don’t go well- I will not be back. I have responded to a satisfaction survey and had a response from les Schwab from a previous review, both of which have resulted in no effort to remedy the situation. I can not hear your words because your actions speak much louder.

I purchased 4 tires for over $1000.00 from Les Schwab in March of 2023 then paid for the front and rear alignment. By the time it was time to rotate them a few months later they were going bald. I was told that I would need to buy and pay for a new set of tires even though they were under warranty. I argued with them about it and they didn't care. Then I was told that the tire's they sold me were not being made anymore. The wires were showing on my tire's and was told that it would take a week to get new ones ordered. I was forced to go elsewhere and purchase a couple of tires for another tire company. Then all 4 are going bald again and was informed that they didn't do the alignment properly which is causing the problem with the tires, yet I'm being told I have to pay out of pocket for new tires. The mechanics are rude as hell when I go in to address my problem. Also the bald tire's are a very high risk of blowing up, which puts me in severe danger of having an accident on the highway causing injuries or death.I also care for my toddler grandson and I'm always transporting him to and from school which puts him in grave danger of injury or death as well😡