Les Schwab Tire CentersReviews of lesschwab.com

This is for the Bothell, WA location. I went in for a slow leak in a rear tire and when they inspected all tires I was told I needed to replace one in the front due to a small tear in the side wall. I declined to replace because I wanted to go home and research what tires I wanted to purchase. That's when I was told by their staff that they were unable to release my car because WA law says they can't allow an unsafe car on the road but, they could give me a ride home. It forced me to purchase a tire, not one now but two because they said that the other front needed replacing as well. When I got home, looked up WA law and everything they told me was a lie, there is no such law. I would have been happy to sign a waiver or get me car towed home but this tactic was used to force me to buy tires from them without being able to research what I wanted to purchase. I also was not able to view the 2nd tire to see any damage to the tire so not sure there was even anything wrong with it. I have written to corporate and our state Attorney General to file an complaint. This was a completely underhanded tactic to force a sale and a violation of WA laws.

STAY AWAY from "Les Sham" tire stores. I recently made the mistake of visiting a Les Schwab tire shop in Hermiston, Oregon. Since moving to Oregon a few months ago, I had heard a few rumors that the tire stores in Oregon sometimes try to scam their customers into buying 4 tires when they only need one. Apparently it was related to some ridiculous "all-wheel drive" scam, wherein the salespeople would claim a customer must replace all 4 tires whenever just one needs replacement. They provide all sorts of technical sounding BS about the constant-velocity joints, bearings, etc. They throw in a few scary sounding mechanical issues, some homemade statistics, and if those lies dont convince the customer, these sleazy salesmen actually REFUSE to sell just one tire. They are so dirty, so focused on profit, they would rather send a customer away with a damaged front tire than sell them just one. I thought the days of high-pressure crooks on the sales floor were over, but then again I'm new in Oregon -- times might still be a bit behind. It's unfortunate -- until my encounter with the criminals at Les Schwab, I had not had ONE SINGLE bad thing to say about Oregon -- the people are amazing, and the land is clean and welcoming. I guess nothing is perfect forever. You know the old TV shows (black and white) where the woman goes to the mechanic for an oil change? The guy comes out greasy and dirty, with a cigar hanging out of his mouth, a gross accent from somewhere on the East coast, and a few hundred extra pounds hanging over his belt. He tells the woman he can change her oil no problem, but she's also gonna need a new "frame-retention strap", hers is worn all the way through. He shows her a worn out fan belt, claims that if she keeps driving the car as it is, her car could split RIGHT IN HALF while driving down the freeway, putting herself and others at risk! As a safety precaution, he tells her he cannot let her leave in the vehicle without the new "frame retention strap". Of course, he has one in stock and it can be installed immediately for the low, life-saving cost of only a few thousand dollars. She's grateful for the man's wisdom and gladly pays for the fake work, plus an oil change. Well, apparently those scammer-salesmen now work at places like Les Schwab. The only difference-- now they don't just try to scam women. Instead of getting rid of the sexism and chauvinistic activities, they just made them more "equal-opportunity". Yesterday was my first -- and obviously last -- visit to a Les Schwab. I will do my best to warn everyone I talk to about how the company is officially "in the toilet" and is no different from any of the other corporate scum, profit-first companies on the planet. In the meantime, if anything goes wrong with my damaged front tire before it's replaced, you can bet I'll be suing Les Schwab. After all, by letting a customer leave, they gave the impression that the vehicle was safe to drive. If there was a legitimate safety issue, they should have sold me just the one tire, regardless of any imaginary damage it would have caused the vehicle. Or was profit more important??

I would never recommend the Les Schwab in Billings MT. I got two new tires from them, and less than a year later, when one of them had a flat, I took it to Les Schwab for a free repair. They claimed they couldn't fix it because the tire was so bad. It had less than 10k miles on it and Les Schwab claimed it went bad because we didn't rotate the tires before then. Those tires turned out to be discontinued right after they sold them to us because of poor quality. They sold us two more brand new tires, and now less then 4 months later they are trying to claim the tires are bad again. The service both times was appalling. We will never use them again.

This review is for the Eagle, Idaho location. I made a reservation for noon. You would think a reservation means something. At the time I checked in, which was 10 minutes before my reservation they said my car would be finished in one hour. It has now been one hour and twenty minutes and they haven’t even touched my car. There only response is we do what we can. What is the point of a reservation? They have absolutely no respect for people’s time. Certainly the last time I use there service!

I took my car in for an inspection, for the transmission slipping. Not only were they not able to diagnose the problem, the car seemed worse off after the “inspection”. When driving there, the transmission didn’t slip once. When driving home, it slipped at every single stop sign. A simple inspection isn’t going to put that much strain, on a vehicle, to alter its driving capability. 2165 S Webster St Lakewood, CO 80227 United States

My husband hit the corner piece of cement in a parking lot.Blew the right front tire but needed to replace the back tire also.The tires only had 8 thousand miles on it so it was practically new.Forgot to ask for the back tire back and called to see if he could get the one good tire back and they said they threw it out.It was a new tire why would they throw it out not even 24 hours later. I don’t believe them.This happened at Les Schwab in Mountain Home. I have never had a problem with Les Schwab in Meridian but this really upset me.Been going to Les Schwab for over 30 years.The 2 tires were over 500.00

my step daughter took her 06 Impala to the les Schwab in Bennett Colorado for oil change she is a 20 year old Asian I have work in auto repair for over 65 years never in my life seen a bigger rip off in my life 67.99 inner tie rod I have checked it out the only thing they changed was the right outer tie rod 100.00 for 5 quarts of oil OMG and it only got worse never again

I took my honda to get my TPMS sensor replaced, sat there for 6 hours and I ended up with transmission issues that weren't there before. Never been more fustrated