LensPure Reviews | Read Customer Reviews of lenspure.com

LensPureReviews of lenspure.com

4.22,188 reviews
Vision & Hearing
1937 W. Irving Park Road, 2nd Floor, Chicago, Illinois

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LensPure

About LensPure

Who is Lenspure.comLenspure.com is a leading online destination for purchasing contact lenses in USA, providing customers with a convenient and reliable platform for all their vision needs. With an extensive range of high-quality lenses, exceptional customer service, and competitive prices, Lenspure.com stands out as a top choice for contact lens wearers.Our AdvantagesAt Lenspure.com, customers can explore a wide selection of contact lenses from renowned brands, ensuring that they find the perfect lenses to suit their individual needs. Whether you require daily disposables, weekly lenses, monthly lenses, colored lenses, this website offers a diverse range of options to cater to various vision requirements. Rest assured that you'll find lenses that provide optimal clarity and comfort.Why choose Lenspure.comOne of the standout selling points of Lenspure.com is its commitment to customer satisfaction. The website boasts a user-friendly interface that enables easy navigation and a seamless ordering process. With just a few clicks, customers can find the lenses they need, add them to their cart, and securely complete their purchase. Lenspure.com also prioritizes fast and reliable shipping, ensuring that lenses are promptly delivered to customers' doorsteps.Our PromiseCompetitive pricing is another notable feature of Lenspure.com. The website offers affordable prices on all its products, allowing customers to save money without compromising on quality. Additionally, Lenspure.com frequently provides promotions and discounts, making it even more budget-friendly to purchase high-quality contact lenses. By choosing Lenspure.com, customers can enjoy the convenience of online shopping while obtaining excellent value for their money.Our FeatureLenspure.com places great importance on customer care. The website boasts a dedicated and knowledgeable customer service team that is ready to assist with any inquiries or concerns. Whether customers need help selecting the right lenses, n

LensPure (lenspure.com) has 2,188 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lenspure.com
Website: lenspure.com
Category: Vision & Hearing
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LensPure reviews

Showing 66 reviews with 3 stars · Clear filters

Lance M.
Jun 7, 2025
Good price shipping times long
Great price for contacts. The downside for me was that the shipping took about a month to receive
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Amanda B.
Mar 30, 2025
Good as long as you don’t need them right away
The contacts are great, but the shipping was about a month out.
Response from LensPureApr 3, 2025
Hi there Amanda! As we checked your order. we have learned that your package has been delivered within the promised timeline of 7 business days. Moving forward, please note that deliveries only count during weekdays. thank you for taking the time to share us your feedback.
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Yuyan C.
Mar 27, 2025
return method can upgrade better
return method can upgrade better
Response from LensPureApr 3, 2025
Hi Yuyan! We appreciate your feedback and understand that you're looking for improvements to our return process. However, as of now, as part of the process, all items subjected for a return indeed will have to be checked and verified just like other processes online. we ask for your patience regarding this. We're always striving to enhance our services and will take your suggestions into consideration. Thank you for taking the time to share us your feedback!
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Siriporn R.
Mar 22, 2025
Products are great But....
Products are great, but close to the expiry date within a year. Which is other website offering 2 years at least until the expiry date. The delievery is slow took more than 7 days for free shipping. This could be more improved.
Response from LensPureMar 24, 2025
Hi there, thank you for your feedback; with lenspure, we offer at least 1 year of shelf life on your lenses. In the case that we have made an error of your shipment we do apologize. Could you please send a photo of the barcode information and expiry dates of your lenses received and email them to our customer support team? Someone from our team can follow up from there.
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Julie Zaman B.
Jan 21, 2025
Convenient but issues with brand quality and returns
Usually this site is fine, but 5 boxes of contacts (2 different brands) I got are bad/irritate my eyes. They said I can return them but only through USPS to Canada, and if I use a different carrier I won’t get a refund. Canada usps has been on strike so I’m out $120. Editing to reply: I had been trying all through Dec and they still had suspended service (from US to Canada). I tried many times to make a shipping label. They only lifted it in January, so I’ll try again to ship them, but am guessing there’s a return window that has passed. I changed the rating b/c until recently I haven’t had issues, and when they have good contacts in stock, this is convenient.
Response from LensPureJan 23, 2025
Hello there Julie! we are so sorry to hear that the lenses in your order did not work for you. For the return, please kindly know that using a different courier will likely be subjected to a higher cost of return for you hence we strongly suggest to only use USPS. In addition, as of 2nd week of December, CanadaPost services have been fully resumed, they are now back to normal. we will eb awaiting for your return!. Thank you for sharing us your feedback
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Dave L.
Jan 2, 2025
Slow shipment
The product is nice but shipment takes about 3~4 weeks.
Response from LensPureJan 28, 2025
Hi there Dave! Thank you for your feedback. We sincerely apologize for the delay in receiving your parcel. Unfortunately, the Canada Post national strike had a significant impact on shipping timelines, which led to the delay in your delivery. We understand how frustrating this can be, and we truly appreciate your patience during those times. as of 2nd week of December CanadaPost finally resumed services and all our pending shipments have also been picked up from our warehouse. Finally, we are pleased to see that your order has now been successfully delivered just after Christmas. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!
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Amanda
Jan 2, 2025
Postal stike
I understand the postal strike but wasn't aware when I placed the order. I ordered November 28th and they knew of the strike and could have given some warning about delays or chosen another way to ship them. I didn't get order until the end of December. Knowing there was an active strike ongoing they should have had alternative options for shipping or at least told customers not to expect orders quickly. So we could have ordered elsewhere or known to expect a delay.
Response from LensPureJan 28, 2025
Hi Amanda, We sincerely apologize for the delay in receiving your parcel. We understand how frustrating this can be, and we truly appreciate your patience during this time. We added a note on our website regarding the delay. In addition, we also sent out a newsletter to all our customers regarding the strike causing the significant delay. Despite our best efforts, we were also greatly impacted by this. In addition, we have tried reaching out to several of them however, logistically and lawfully, we need to abide by certain regulations as contact lenses are considered as medical devices hence there are more strict rules in crossing them over the border. Though it was a challenging time, rest assured we will be more prepared for next time. Thank you for taking the time to share us your feedback.
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Mary J.
Dec 30, 2024
Took about a Month to deliver bc of the…
Took about a Month to deliver bc of the Canada Post strike. Besides that everything was good thank you !
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