Carrie C.
Love the reminders
Love the reminders about time to order.. Everything is right as rain. I would recommend to everyone, my Dr's office was twice as much.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 7,906 reviews with 5 stars · Clear filters
Carrie C.
Love the reminders about time to order.. Everything is right as rain. I would recommend to everyone, my Dr's office was twice as much.
Adrienne K.
Great prices, easy navigation, easy prescription submission and fast shipping with tracking and updates. My husband and I both get our contacts through Lens.com. Highly recommend.
Response from Lens.comAug 27, 2018
Adrienne, Thank you for the review. I am pleased to hear that you had an excellent time placing your order with Lens.com. We strive to provide the lowest prices and best customer service. Thank you for the recommendation. We appreciate your business with Lens.com. Thank you, Helen - Manager Lens.com
Joni B.
I have ordered contact lenses from lens.com two times now and I have had nothing but awesome customer service. The reliability of my contacts is spot on and the webpage is super easy to navigate. Besides they give you free shipping and their cost is literally half of what other sites charge for the same exact thing. It’s a no-brainer.
Response from Lens.comAug 9, 2018
Joni, Thank you for the review. I am happy to hear that you had Spot-on Service on your Lens.com order. We strive to provide the best customer service, lowest prices, and quick delivery. Our goal is to make the ordering process easy and save you money. Thank you for choosing Lens.com. We appreciate your business. Thank you, Helen - Manager Lens.com.
marty N.
Competitive prices and very easy to do business with
Response from Lens.comJul 27, 2018
Marty, Thank you for providing feedback. We are happy to hear that your experience with Lens.com was easy. We aim to provide the best customer service, lowest prices, and prompt delivery time. Thank you for choosing Lens.com. We appreciate your business. Thank you, Helen - Manager Lens.com
Tara S.
When USPS lost my initial order, the customer service at lens.com was superb and sent my next order out instantly with zero hassle. Shipping was fast. Great prices for Acuvue for astigmatism.
Response from Lens.comJul 18, 2018
Tara, Thank you for the review. We strive to make the contact lens ordering process easy and convenient. I apologize that you had issues on your first delivery but I am happy that we were able to deliver superb customer service and reshipped you an order. Thank you for choosing Lens.com. We appreciate your business. Thank you, Helen - Manager Lens.com.
Jan L.
I have had no trouble ordering from Lens.com. I ordered them on Wednesday, June 20th and the tracking says they will be here June 27th - free shipping.
Response from Lens.comJun 27, 2018
Jan, Thank you for the review. I am pleased to hear that you did not have any issues ordering from us. We strive to provide the lowest prices, best customer service, and quick shipping on all orders.We look forward to hearing from you again! Thank you for choosing Lens.com. We appreciate your business. Thanks, Helen Manager Lens.com
Stuart M.
I ordered a few months ago then I needed to re order couple prescriptions for myself and daughter which I did while using the chat option online. All I have to say the service was above and beyond from customer service rep Michelle W. She made it very easy and painless. First I ordered mine then I had no intention of ordering my daughters until after she said can I help you with anything else. I told her I wish I could send her supervisor a comment on how lucky they are to have Michelle working for lens.com. I would recommend lens to anyone as they have the best prices that the competitors aren’t even close to. I gave them 5 star but if I could give them 10 I honestly would. Michelle made my day.
Response from Lens.comJun 11, 2018
Stuart, You made my day! Thank you for your feedback on our Customer Service Representative Michelle W. I have shared your comments with our entire team and her supervisor. Our goal is to make the ordering process quick and easy. We strive to provide the lowest prices and best customer service possible. I am pleased to hear we were able to place your order and your daughters order on Friday. Thank you for choosing Lens.com. We appreciate your business and your recommendation. Looking forward to hearing from you again! Thank you, Helen - Manager Lens.com
John G.
it is the best way and cheapest way to bye contacts it eliminates the middle man I have been using you now 2yrs I will keep using you thank you
Response from Lens.comJun 5, 2018
John, Thank you for your loyalty to Lens.com. I am pleased to hear that you've had good experiences ordering your lenses for the last 2 years. We strive to provide the lowest prices and best customer service possible. Thank you for choosing Lens.com. We appreciate your business. Thank you, Helen - Manager Lens.com