Angela
I had customer service help.
I had customer service help, which I greatly appreciate.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Angela
I had customer service help, which I greatly appreciate.
Scott Z.
Easy but wish there was express vs standard shipping. Out of contacts and would've paid more and given you that last star. New customer. Will return Easy Peasy
Erica D.
The pricing was confusing and I had to adjust my selections accordingly. Overall the price I paid today in total was still very competitive with other online suppliers and my local Walmart.
Jeffrey G.
Question..Why do you offer a rebate ? Why not just lower the price...? You should mention that you have a policy to replace torn lenses...I had to call you to inquire. Having used various types of lenses for the past 25 years it is inevitable that a lens will split due to manufacturing and the delicate nature of product. your method to reveal the dollar amount due is very hard to understand:this amount is at the top of the addition column instead at the bottom of the calculation column as is normal in standard accounting practices........Why have your customer mail in rebate with a stamp and all resultant actions to mail the rebate and then wait for the return and then go to the bank with a deposit slip etc etc etc..????
Faye P.
Easy, easy, good price
Elise C.
This website is super easy to use and I feel confident they will get the prescription correct as they have in the past.
NB
Taxes and fees ate up most of the rebate, but still a good price.
Casilda J.
The service was Quick and fast