Lens.comReviews of lens.com

I ordered lens and received the order confirmation stating I saved $66 and the boxes were $19.95 each. I ended up paying almost $80 per box

Well still waiting on my rebate , they say it's going to take longer they are backlogged so it could take up to 24 weeks before I get my rebate back . I just think it's wrong to say 12 weeks then you wait the 12 weeks and call them and they say backlogged .

I put in an order with Lens.com in August with the same $105 rebate offer others are complaining about. We are over halfway through December and I have yet to receive the original rebate from August. I contacted them once and did get some kind of excuse that it was a supply chain issue. Seriously! I've checked on their rebate tracker site a couple of times and it shows "Card Fulfillment by Visa Card Processor". So it's ready to go. Just waiting on "Card Mailed by Visa Card Processor". Guess the post office must having supply chain issues too. SMH

I’ve been told several times that my rebate would be mailed. Unfortunately, I ordered again, before I found out they were not honoring their mailing time frame for rebates, Now, they won’t let me return my last order because the bar codes were taken off boxes as I needed those to submit for another rebate. I never want to do business with them again. I have no idea how to start a class action suit, but they should not be allowed to be in business.

It has been over 8 months and I still have not received 2 rebates. I suggest we start a class action lawsuit. They are not sending rebates. No company takes this long to get a rebate. False advertising?

SCAM SCAM SCAM Have been a customer for a few years but they have changed recently. Our last order had a "processing Fee" nearly 5X higher than the previous order of $9 to $47. I will switch back to a major drug store chain that offers online lenses moving forward.

The rebates are a complete scam. It has been 6 month and I still have not received my $135 rebate that they said would only take a few weeks. They also messed up my order and sent me the wrong prescription and made me pay for the return shipping back to them. Terrible company, do not recommend.

It's a scam. The site shows artificially low prices to draw you in, then add in hundreds of dollars of "fees." The displayed price for Airoptix Night & Day was $43 per box, and, upon clicking to check out, the price averaged $78 per box after over $200 in fees were added to the cart with no notification.