phil on T.
Horrendous service fees
Almost got scammed with horrendous (hidden) service fees.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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phil on T.
Almost got scammed with horrendous (hidden) service fees.
Peter
The fees are absurd, you list a low price than add 30% in additional fees? This will be my last order through you your pricing is deceptive
Leslie
I had no idea my prescription didnt go through because its not the same one and I wasnt aware until I called. They couldve atleast emailed me it
Doty Burke M.
They wouldn't ship my contacts cause they said I needed an updated prescription well should I drive with no lenses or glasses and I'm in FL from MN my eye doc is in mn. Last test I took was lens.com. you must have it on file. I've been ordering for 10 years from lens.com. I will not in the future
Tori
I got charged twice for this order and have tried to reach out but nobody has contacted me. I did not want a double order of contacts.
David
There's always delays with validating prescription.
Anna
Wow, they will take you money and refuse to refund
Shannon
Order took 2 days to ship. And paid for FedEx 2 day. Cancels out the expedite process. No reason order could have shipped next day.