Nancy G.
It was not clear that there were…
It was not clear that there were additional fees.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingShowing 307 reviews with 3 stars · Clear filters
Nancy G.
It was not clear that there were additional fees.
Jamie B.
Website is fairly easy to navigate and contacts arrive when promised. My problem with with the transparency around pricing and the tortuously slow rebate process. The initial pricing looks great but then you are hit with high processing fees. And the bottom line price includes a rebate but to get the rebate you have to mail in a paper form (who does that anymore?) along with the physical box tops and then wait 5 or months to get your rebate. That's not an exaggeration! It all seems like a ploy to lure you in with low pricing but make it difficult to actually get the price.
Freddie D.
Website is confusing about actual prices. The taxes and fees are not disclosed openly. Only calling customer service will disclose pricing.
John O.
Should get a rebate on all orders not just so many boxes
Daleann S.
The cost just keeps going up. Still better than other places but still high.
Sharon
I had to reenter my information multiple times and my photo of my prescription was not accepted. It was confusing. Everytime I entered something, my order reverted back to a preset which was not what I wanted. I am hoping it will be what I wanted when it gets here.
Moises H.
not a god price
Robert M.
Easy to order although last time I did NOT receive my rebate and I know I mailed it to you guys in time.