Jaylene
Over $130 in "fees" added to my…
Over $130 in "fees" added to my bill...are you crazy? Who would pay that?

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,491 reviews with 1 star · Clear filters
Jaylene
Over $130 in "fees" added to my bill...are you crazy? Who would pay that?
Paula T.
I was quoted a price that should have been $ 115. This included tax shipping and handling. My bank was charged $ 165.92...
Johanna
Still waiting on my order. Upgraded to overnight shipping after a couple of delays. Just received another email saying my order will be arriving even later.
Dan
Misleading pricing
TIM R.
I ordered on the 2nd of May It takes a week to get an email to advise there out of stock and will be approx anther week and a half till my order will ships That is ridiculous ! I will order my contacts elsewhere from this point on this isn’t the first time I’ve had issues with shipping delays
Silvia
Your pricing is not transparent. The price listed up front, with or without the rebate, is lower than the actual price you pay at the end. It is disappointing. Adding tax up front would help but tax doesn't account for all of the difference.
Rochelle
I paid for expeditious Service! Still wai ting for lenders.
Nancy
I called the support number for Lens.com and the recording said it would be a 10 minute wait so I opted to leave my number and have them call me. I waited an hour and nobody called. So I called them again and the recording said it would be a 5 minute wait so I stayed on the line. After an hour of being on hold, I finally hung up. Not very good customer service...