Lens.comReviews of lens.com

I was just shocked by the price increase. In addition, your web site advertised one price but when I went to the product to order, I was given a different price.

Neither satisfied or dissatisfied. I needed help with the mail in rebate and they said to wait for the 15 days after shipment. If u having a promotion then u should have all information on hand.

My order arrived later than anticipated and the outer packaging was damaged.

I need to get my rebate form. The system won't produce it for 14 days after shipment. Why is this? Are you hoping that people will forget to log back in? Seems wrong to me.

I was disappointed that only 1 pair of lens was in a box for $25. The delivery took longer than the 5-7 days shipping that I paid for. I had to follow up twice in order for my package to be shipped. Not sure if I'll use this company again.

Have not been able to get my rebate. Bought the quantities asked for, then said I had to wait until after shipped, now it says I have to wait 14 days.......starting to think it is a come on and will never get rebate. Product did arrive quickly though.,,,just feel like it is a bait and switch on price.

Best price I could find but only after paying huge handling fees and taking into account a $100 cost up-front that requires mailing in a form and waiting 10 weeks to get back in the form of a Visa card. Wish they would stop playing these games.

The pricing wasn't horrible, but the final price vs the pricing at selection was inconsistent. Also upon receipt of the lenses one box was the incorrect prescription. Fortunately there was paperwork instructing recipients to double check all is accurate. Odd, that a company that specializes in corrective lenses isn't able to see clearly enough to ensure order accuracy. I'll be ordering elsewhere in the future.