Patrick A.
The processing fee is too much
The processing fee is too much. I’ll probably order elsewhere next time.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingShowing 307 reviews with 3 stars · Clear filters
Patrick A.
The processing fee is too much. I’ll probably order elsewhere next time.
Esther P.
It is fast and good
Robert Z.
Would have rated my experience higher if not for the 14 day wait to exercise the mail in rebate. Otherwise very easy to order and receive contacts. Have used company for multiple years.
Diana S.
The box of contacts was smashed when delivered.
Dawn L.
Every time I tried to track my order the site said it was temporarily out of order. It was not easy to see when my order was supposed to come.
Patrick R.
Order supposedly went through without any issues 8/5, then a few days later I was called saying there were issues with my credit card? Once these were resolved, the entire order had to be 1st cancelled and then resubmitted(Dr. approval 2nd time). Order arrived 8/20...
Brenda S.
I prefer discount upfront instead of waiting and hoping i get the rebate promised.
Bruce H.
The pricing was highly misleading.