Josephine V.
I love the service and quality
I love the service and quality. 3 stars because I have yet to take advantage of the mail rebates I wish there was an automatic way to do this when you place your order

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingShowing 307 reviews with 3 stars · Clear filters
Josephine V.
I love the service and quality. 3 stars because I have yet to take advantage of the mail rebates I wish there was an automatic way to do this when you place your order
Ryan S.
Very nice and very good
Ryan
waiting on my 1 88rebate
Joan C.
I received my lenses in a very timely manner. Unfortunately I have to exchange them because I typed in my prescription incorrectly and the order was not checked against the actual prescription to catch the mistake. I could not reach customer service by phone ( hung up after a 45 minute wait on hold) but did receive an email response in 48 hours. The return process seems like it should be simple.
Ramona
Excellent in shipment; I am annoyed at how long and difficult the rebate process is.
Michelle G.
Delivery was very slow and an exchange was even worse. I ordered contacts from another company in the meantime because I was running out and they were here days before this order was.
Robert V.
The ordering process was a little laborious. There was an issue with my order at first. The car wasn’t run when I placed my order then funds weren’t available. Had to call and redo my order. The call center person could’ve used some manners and been nicer. The lenses arrived later than expected.
George G.
your rebate system needs improvements customers should not have to wait 14 days