Lens.comReviews of lens.com

Pricing charged was different than on order screen

Haven’t received the lenses yet, but have 3 stars for what I’d call hidden “taxes and fees.” I’d prefer a more up front pricing experience.

I uploaded the prescription once and then finished completing the order a few weeks later but them after we paid for the order there was a problem with the prescription and had to upload it again. Now that's has caused it to be delayed even longer and delivery time is too long before you actually get them. We need then now not the end of May

Date needed was in range of time needed for contacts. Confirmed same dates so I completed order. Three days after payment submitted, I get an order status change that contacts have to be ordered from manufacturer and will be delayed to the following week. Order? Really?!! This is contact lens supply company!

I like how reasonable the price was. But I dislike, I have to wait two weeks to get them when other places send them out the following week

used Lens Express for years and years and years and always had quick delivery. I got the free delivery that says 5 to 7 days but when I called to ask where they were, they told me it only ships in 5 to 7 days and then it can be up to another week or longer. That was disappointing because I was super duper low and now am out of lenses. I’ll pay more attention next time :-)

I was able to order a box of my left eye prescription but tried and tried to access my right eye prescription so I could order a box of them as well before my prescription expired the next day……never could access my right eye prescription to order more of them as well!!!! NOW too late…very upset about not being able to order more of my right.!

I did receive my correct lens, not in the time that they told me. Not easy to communicate with