Lens.comReviews of lens.com

Placed my order day1, received a confirmation email and for Lens.com to confirm with my eye doctor and got my contacts within the week. I'm a happy customer.

PLEASE STOP USING FEDEX THEY ARE THE WORST THERE IS THEY HAVE LOST 2 PACKAGES FROM YOU IN A WEEK. You were kinda enough to replace the first order and the second is now late as well.

Incredibly poor customer service, but the contacts were okay and pretty quick to ship them out even though they were back ordered.

Returned customer. I appreciate the reminders to reorder. Lens.com, makes everything simple and fast, they do everything, They help you with rebates. Always a good experience.

Once I ordered lenses I received confusing messages from you. I received requests to review your service and I did not have my order. I had to call for clarity.

Lens.com makes ordering easy. I only need a contact in 1 eye. They’re the only place I was able to order just one eye rx. Thanks for making life easy

first 3 orders everything went according to plan. very smooth, quick, and cheap. the last order i placed on april 1 and was supposed to get here by april 10 i just called them today april 8th. Lens.com said they don't even have the contacts in stock. no idea when they will order them from their supplier.... well my prescription ends on april 30th i need a more clear answer than that. i don't have insurance anymore to see my eye doctor and pay out of pocket i would appreciate a more direct/clear answer ..or some explanation. my biggest concern is if they delay my order after april 30th and my prescription will expire. order # 1051083729 ------------------------------------------------------ talked to Hannah today, she informed me my lenses were in high demand and it would take few more weeks to get them back in stock. She also told me my order went thru so i won't have to worry about my prescription expiring. At first i was a little worrisome about my last experience, but again lens.com provided good customer service - also great deals! -- will be ordering again in the future thanks Hannah

I have used them for a number of years with no issues. I have worn everything from Gas Perms, Extended wear to now the daily wear by Acuvue. I have received rebates that they issue by a debit card and like they say, it takes up to 8 weeks. I've even forgotten to use a couple of rebate cards and they expired. Lens.com sends me reorder reminders which I find to be helpful. They have been very good for me compared to other options. I attempted to use the Huble lens because they were cheaper, but my eyes would not accept them, so I went back to Lens.com. I have worn lens since I was a kid beginning with hard lens.