John A.
The rebate was a little unclear
The rebate was a little unclear. I have to wait to apply for the rebate?

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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John A.
The rebate was a little unclear. I have to wait to apply for the rebate?
James
Website does not match what you actually charge. Why, your prices are good also.
Julie N.
Great experience and received lenses quickly but I’m still unable to access rebate. I feel like this is a ploy to get you to forget to file the rebate. Last time I ordered from you all the rebate mysteriously couldn’t be found and had to be refiled months later.
Charles K.
Been using lens.com for several years now, and have always been satisfied. Although the fees and handling are excessive, they still offer competitive pricing compared to others.
Cheryl G.
Received them right away. Four stars because I still haven’t been able to process (have to wait 14 days from being shipped to submit rebate) or receive the rebate.
Elizabeth St. J.
Unable to print out my rebate form. Website very difficult to use in order to get rebate processed.
Julian H.
Love the convenience of ordering and reordering. The minus one star is because of the extra rebate process. It didn’t remind me properly last time and I missed deadline to get rebate.
Cyndi H.
This is my first time ordering from Lens.com and overall experience was positive. The 1 star deduction is for a pair of the lenses that wasn’t perfect and there’s a tiny rip in the middle of the lenses.