LendtableReviews of lendtable.com

Response from LendtableAug 21, 2024

Thank you for sharing your feedback. We understand that fees can be a concern, and we’d like to offer some context. At Lendtable, we are committed to providing value and transparency. Our fee structure is designed to maintain the high quality and security of our services, and crucially, we only earn money when our customers do. This means our success is directly tied to yours, as we are dedicated to helping you achieve your financial goals. If you have any specific questions or need further clarification about the fees or their impact, please don’t hesitate to reach out to us at lendtable.com. We’re here to assist and ensure you have a positive experience with our service. Thank you again for your feedback.

Response from LendtableAug 17, 2023

Hi there, Amber, I'm Michael from Lendtable. I want to extend our sincere apologies for your experience here, and for any frustration this situation has caused you. We've replied to your latest email with further details regarding your situation and look forward to continuing our dialogue with you. We appreciate the chance to make things right.

Response from LendtableApr 17, 2023

Hi Jose, Michael from Lendtable here. We're sorry that your experience with us was so negative as that's certainly never our intent. When it came to getting you your payout, unfortunately, both bank accounts you provided us rejected the funds we tried to send. We were willing to try a third bank account as well, but understood when your frustration lead to an unwillingness to provide one. Our customer support team tried their best to resolve this but we do not have control over the policies and regulations of recipient bank accounts. If you change your mind in the future, we'd love to work together to get you on the right track with Lendtable. We appreciate your feedback and wish you well.

Response from LendtableAug 31, 2022

Hi Jessica, Thank you for taking the time to write this review and share your feedback on how we can get better as a company. If you're ever interested in talking through some of the negative experiences you had with our service, you now have my personal email—please feel free to use it anytime. We'd love the chance to make things right with you and continue to help you grow your retirement savings.

Response from LendtableJul 5, 2022

Hey Akshay, Michael from Lendtable here. Since this review was posted I know we were able to speak directly and get this situation resolved with you offline. Nevertheless, I wanted to ensure I replied to this to publicly acknowledge that you are absolutely correct, we simply did not provide the level of customer service that you deserved. At Lendtable we pride ourselves on our exceptional customer service and it’s clear to both me and our entire support team that we failed to live up to those standards with you. As a result of your experience, we have taken a close look at how our internal communication can be adjusted and improved to avoid situations like this from arising in the future. Thank you for giving us the opportunity to make things right with you. You now have my personal email should any future questions arise, please don’t hesitate to reach out if I can be of any further assistance.