LendingOne, LLCReviews of lendingone.com

Response from LendingOne, LLCJan 3, 2025

Thank you so much for taking the time to share your experience! We're thrilled to hear that your refinance process was smooth and efficient, and that our team was able to keep you updated along the way. We truly appreciate your feedback about the appraisal, and we'll certainly take that into account to improve the process for future clients. It's great to know that communication with the title company, lender, and your insurance agent kept everything on track. We’re so glad to have been able to assist you, and we look forward to working with you again in the future! -CX

Response from LendingOne, LLCNov 21, 2024

Thank you for your feedback! We’re thrilled to hear that you had a great experience working with our team. They truly aim to provide seamless communication and support throughout the process, so we’re glad that stood out to you. We do apologize for delays caused by our third-party appraisal company, as the timeline was unfortunately impacted by factors outside of our control. We understand how frustrating that can be, and we appreciate your patience throughout. Your feedback is valuable, and we’ll continue to work hard to ensure every part of the process goes smoothly in the future. Thanks again for choosing us, and we hope to work with you again! -CX

Response from LendingOne, LLCNov 19, 2024

Thank you for your feedback! We are pleased to hear that you found our loan programs beneficial. We apologize for the communication challenges you experienced during the loan processing. Clear and efficient communication is a priority for us, and we are taking steps to enhance our coordination process moving forward. -CX

Response from LendingOne, LLCOct 7, 2024

Thank you for your feedback! We look forward to building a strong partnership with you. -CX

Response from LendingOne, LLCJul 18, 2024

Thank you so much for your glowing review. We're delighted to hear that your loan officer and coordinator provided regular communication throughout the closing process, keeping you informed every step of the way. Ensuring our clients are well-informed and supported is a top priority for us, and we're thrilled that this aspect of our service met your expectations We would be honored to continue supporting you in achieving your real estate investment goals! -CX

Response from LendingOne, LLCJun 14, 2024

Thank you for taking the time to leave us this review. We look forward to working with you again in the future! -CX

Response from LendingOne, LLCApr 11, 2024

Thank you for your constructive feedback. We're glad to hear that you found the closing process smooth and the documentation requirements reasonable. However, your concerns about the appraisal process and the accuracy of rental rate valuation are important issues that we take seriously and are crucial to avoid surprises and ensure trust in our services. We are committed to continuously reviewing and enhancing our appraisal processes to ensure they reflect real market conditions and provide clear, upfront communication about how these valuations impact the terms of your loan. Your feedback is invaluable in helping us identify areas for improvement and ensuring that our practices align more closely with the expectations and needs of our clients. We appreciate your business and the trust you've placed in us. Please be assured that we are actively working on improvements to offer more transparency and accuracy. We value your input and are here to support you in your investment journey.

Response from LendingOne, LLCJan 24, 2024

Edward, Thank you for the positive feedback! We hope to have another opportunity to work with you in the future. -CM