Lena AuReviews of lena-au.com

I'd give them a zero if it was an option! Wrong item delivered, in February, and they just ignored my multiple emails and messages through their website. Absolutely shocking company!

AVOID this company. Sent completely wrong item and I have contacted them many times since February. Only one response back requesting photos as proof of their error. Not heard from the company since - they ignore all emails.

Finally got 1 pair of pants and they were horrible. Called for a return and they don’t want them back or give a full refund. Well I guess 50% is better than nothing….. not quite what I was expecting when I wanted to return the product for not being at all as advertised. Most uncomfortable fit I have ever had in a pair of pants. No ability to bend over or use the extra pockets since there is no flex or room, once you put them on. Really poor quality and delivery 1 of 6 pair only made it. Totally missed the mark.

SCAM! Gave 1 star only because I can't give 0 stars!!! Quality is terrible and customer service won't respond (I've tried 4 different times).

Avoid! Website makes it look like a uk or Australian company but it’s Chinese cheap quality shipped from abroad. Impossible to return as no returns process except for emailing. And of course they don’t respond to your email. I wish I did more research before I was sucked into the social media adverts for this faceless company.

Didn’t get the item I ordered was sent a dress not the wrap dress with tie belt Have emailed but as of today no response

Edit 2 : I’m just a normal consumer wanting products to match their descriptions. I’m angry that I’ve been deceived and part of this was the incorrect delivery info they gave me. This was advertised as a linen / cotton blend. It’s not. It’s synthetic 100%. The reason they probably lie is so that they can justify a price higher than the item is worth. Edit 1: so turns out they are disorganised and gave me incorrect tracking details. The goods did arrive but nothing like the description on their site. They claim that the garments are a cotton Linen blend. They are not. It’s polyester. They also tell customers that the goods are shipped from Australia. Not true. It’s from China which is fine but they aren’t being honest. They are priced as a quality item but in fact is cheap polyester shipped from China prob worth no more that $20. Don’t waste your time and money. They Scam social media and website. Purchase and they send fake tracking details and nothing is delivered of course. Thankfully I paid with PayPal so working through a refund.