Lemonaid HealthReviews of lemonaidhealth.com

The assessment screen kept resetting for no reason and wouldn't save even after completing and try to move to the next step. Waste of time.

The worst customer service. I was told my meds would be shipped 2 day FedEx. My provider scheduled it for right before I got back from out of town since I didn't want medication sitting in my porch for a week. It wasn't sent fedex and it did not arrive prior to returning, which was sort of okay because I had 1 more pill to last me to Monday which is when it was supposed to be delivered by the post office. My mail came but no meds again. So I call, they tell me first it's been delivered. They tell me oh well it will be delivered today by 9pm. Idk about you but my mailman only comes once a day. Now I'm starting to withdraw, which is awful. I ask the csr to have a small script written for me because it will get worse and I get dizzy. She just tells me basically too bad, I insist again and say my provider said they could do that. She puts me on hold, then says she's transferring me to a specialty line. I finally hung up after another 30 minutes of being on hold and no one answering, clearly they've never had withdrawal like this. This place is a joke, don't take mental health patients money if you cannot support them properly. Withdrawing from meds is dangerous and as a single mom, I will be bedridden until my medication gets here and they do not care at all. They cut corners to save costs instead of putting patient care first. Stay away if you can. I'll be filing complaints with the AG and the proper health authorities.

WHY DO THEY PLAY YOUR COMMERCIAL...BACK TO BACK ...& SOMETIMES MORE?? Tired of seeing a couple smiling because his " thing" works!You need another more meaningful commercial! The commercial you have now TURNS PEOPLE OFF!

Terrible company, they sent me the generic Viagra, I took the 20mg pills, didn't work at all, and actually cost me what could've been a really good friends of benefits, went to CallonDoc and got the same medication that I picked up from Costco, let's just say the last girl I had over to my place had a hard time sitting down for a week! Horrific company, total scam for the money!

i left lemonaid health because ever since 23andme took over, the quality of care has gone down and the cost has gone up. 23andme is a horrific, scammy player in the healthcare space and i encourage everyone to steer well clear, for the sake of your health as well as your money (23andme is well known for shady “membership” billing, google around). this isn’t a company you should trust with your credit card, much less your health.

Awful company since they got bought by 23andMe. Billed me $95 a month for a prescription I wasn’t even receiving. Condescending doctors with bad customer service. Highly recommend using literally any other company

I would give 0 stars if I could. Good luck trying to cancel your subscription within the 30 day policy. I tried calling multiple times to cancel and went to voicemail every time, never got a response to any of my voice mails. I then get charged AGAIN for a second month when I wasn’t even using the service. I decided to directly message my doctor instead of customer service and she gave me the customer service email, they emailed back basically saying “too late to cancel you either have to pay us $300 to cancel or pay for the entire year”… WHAT?? I was trying to cancel and couldn’t even reach an agent in the time frame they gave me. The agent continually tells me she doesn’t see any voicemails so I guess they just use that as an excuse to steal from you.

Signed up for some simple mental health medicine management that I was going to transfer from another online provider. I paid and was scheduled for my first call. They charged my card. They didn't call me for my appointment like they said and texted they would... and didn't get back to me until after I messaged them twice. Then they sent me a message saying the couldn't treat me and to see a psychiatrist. Then I couldn't delete my debit card even after calling them and emailing them. They don't respond to my pleading to delete my debit card.