Stephanie H.
Unreliable care and service
I found out that I was charged an extra one month for GLP1 membership when I selected the 3 month option. When I called to clarify, they didn’t take responsibility for this mistake. On top of this issue, they ran out of higher dosages for my compounded semaglutide and I have to stay at the same level for the rest of my membership because of manufacturing issues. I canceled my membership and want nothing to do with this unprofessional company. Not satisfied and very disappointed in the outcome. Wouldn’t recommend. Rather pay more $ somewhere else for better service and care. Also didn’t get my 23& me kit with the 3 month membership either… don’t know specific date this happened. But you can look it up in my notes and history.
Response from Lemonaid HealthMay 15, 2025
Thanks for your feedback. We're here to help. Please give us a call at 1-888-536-2267. Our Patient Support Team is available 7 days a week 5 am- 4 pm pst.

