Leather Gloves Online Reviews | Read Customer Reviews of leatherglovesonline.com

Leather Gloves Online Reviews | Read Customer Reviews of leatherglovesonline.com

Leather Gloves Online reviews

Showing 19 reviews with 1 star · Clear filters

midtownmatt
Nov 28, 2025
Fulfillment is pathetic
Free Shipping? While that may be true, it's of little relevance. Free shipping is indicated on their website for between 2 to 5 days. What they don't tell you is it takes them more than a week to fulfill the order. My order is expected to arrive 14 days after I ordered it. In this day and age, their fulfillment is pathetic and they don't divulge this on their site.
Response from Leather Gloves OnlineMar 12, 2026
Dear midtownmatt, Thank you for taking the time to share your feedback. I am very sorry to hear that your order took longer to be fulfilled than expected and that this caused frustration. I completely understand your concern regarding the difference between the estimated shipping time and the actual processing time. This is certainly not the experience we aim to provide. I would like to personally look into your order and see what happened so we can properly address the situation. Please contact me directly at my private email address [email protected] so I can review your case and provide a suitable solution. Looking forward to hearing from you. Kind regards, J. Zwart Owner Leather Gloves Online [email protected]
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Nama N.
Mar 25, 2024
Non-Existent Customer service
Entered an order on February 24th, 2024 Order was was supposed to have been shipped in 2 to 5 business days. Tracking number provided,but Fedex refuses to talk about the shipment and Leather Gloves on-line customer service is non-existent 1. no-one answers the phone, no option to leave a message. The recording says they cannot call back - they recommend to use the chat function or email 2. there is no-one present to chat with even during business hours 3. Emails don't get responded for at least 5 days and after repeated emails and reminders they informed "package cannot be found". they promised to issue a credit 4. No credit confirmation for more than three days the same company runs another site under a different named "Fratelli Orsini" as I ordered the sane scarf, same story
Response from Leather Gloves OnlineMar 12, 2026
Dear Nama namasivayam, Thank you for taking the time to share your feedback. I am very sorry to hear about the issues you experienced with your order and the lack of communication you encountered while trying to resolve the situation. I completely understand how frustrating it must have been not to receive timely responses regarding the shipment and the promised credit. This is certainly not the level of service we aim to provide. I would like to personally look into your case and understand exactly what happened so we can properly address the situation. Please contact me directly at my private email address [email protected] so I can review your case and provide a suitable solution. Looking forward to hearing from you. Kind regards, J. Zwart Owner Leather Gloves Online [email protected]
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KP
Feb 20, 2024
Terrible customer service
Absolutely terrible customer service; avoid!
Response from Leather Gloves OnlineMar 12, 2026
Dear KP, Thank you for taking the time to share your feedback. I am very sorry to hear that you had such a negative experience with our customer service. This is certainly not the level of service we aim to provide. I would like to personally look into what happened and see how we can properly resolve the situation. Please contact me directly at my private email address [email protected] so I can review your case and provide a suitable solution. Looking forward to hearing from you. Kind regards, J. Zwart Owner Leather Gloves Online [email protected]
Report