Kayla
Poor customer service
Poor communication and customer service.
Laurich Dentistry is your Farmington Hills, Livonia, and Detroit, MI dentist, providing quality dental care for children, teens, and adults. Call today (248) 579-0618
Laurich Dentistry (laurichdentistry.com) has 2 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Kayla
Poor communication and customer service.
Kennedy B.
I'm sorry to lose you as our Dentist. I spoke with your office manager and she advised me she has spoken with you and that your office will no longer honor our agreement to bill for services; an agreement that has been in place since we've been coming to your office. Our payment record is impeccable and I don't understand why the agreement has now been arbitrarily violated - without even the courtesy of a notice. We should have been "grandfathered" in. When agreements are violated that's a big red flag to me. It's not the way to treat long time patients. You're a good dentist and I'm sorry you have chosen to end the relationship. You have left us no choice but to move on. Should you change your mind before I find another dentist your manager knows how to reach me. Regards, Ken