Margaret A.
Completely revamped our Help Center capabilities
After having partnered with the LaunchBrightly team to revamp our product screenshot capabilities in our Help Center, we can now say that they are an essential part of our workflow for keeping our Help Center and informational content up to date. When our design team announced a critical icon change, the LB team made the process effortless on our part. After creating automation recipes for all our product screenshots, all we had to do was simply review their captured screenshots and annotations for publication. This saved our Knowledge and Instructional Content Team weeks of manual work taking and updating screenshots ourselves. The LB team was incredibly responsive to any questions or issues we encountered, and were overall a pleasure to work with. Thanks LB!



