LaptopkingReviews of laptopking.com

I ordered a power button board from LaptopKing.com. From the jump, I felt that they were shady, being that their prices were extremely high but since I could find the part nowhere else I ordered it. It took a while for them to update me with the status of my order, but when the part finally came in, it was the wrong part and they never answer the phone so I am stuck with a worthless piece of junk. Save your money and go to another dealer or the manufacturer, these people are shady crooks.

It's been one month and still no part. They didn't have a shipping address form when I ordered the part and thus sent the part to my BILLING ADDRESS where no one lives. Instead of confirming a shipping address why did they decide to send it to my billing address? I don't know! But that's a software problem on their end. They should know where they are shipping a part to. Every other site asks for the shipping address, too. Once I began asking for the tracking info by email, then inform me that it's in shipping limbo la-la land. I try calling them repeatedly to sort this out: NO ANSWERS. I send them emails asking what the new plan is for two weeks! NO REPLIES. Finally I ask for a refundby email. They FINALLY reply to my email within the hour to gleefully inform me that there will be a 15% RESTOCKING FEE! Are you kidding me?!?!?! I have been waiting on this part for a month!!! My bad- I should've paid a little more at Amazon to ensure reliable service. Now I'll pay more in the end and have wasted a month of my time on these dodos. These guys probably don't even have a real business- they just make money on clever SNAFUs. I don't expect anything good to come of this review, but I'm going to make this public for posterity sake and to save some other poor bloke the headache.

Purchased a replacement part that their site says is for my model. When I went to install it, it didn't fit at all. Their email back says its not their fault and that it's my fault for not looking closer even though their site lists my model for this part. Instead of exchanging and making the customer happy, they'd rather engage in finger pointing and blaming. Never will do business with them again. Not worth it.