LA Police GearReviews of lapolicegear.com

Placed an order on February 8th, 2019 (Order 000337491) for three items. It is now March 4th and I received two of my three items. I never received an email with my tracking number. No big deal, I thought I would just email their customer service. I emailed their customer service on February 23rd. February 28th comes and still no response to my email, so I called them and talked to a nice lady who advised me that my remaining order was shipping out the next day, however she couldn't provide me a tracking number, but that she would have it emailed to me the next day. It is now March 4th, no email, except for the spam the flood my inbox with. I've been a customer for years, but the level of service has been in decline the last few years. I guess I won't have to worry about it anymore, I'll take my business elsewhere. Maybe this review will save someone the aggravation. Time to file a claim with my credit card company. ***UPDATE*** After writing about my bad experiences on numerous websites, I was finally contacted via social media by LAPG. They made the order right. I have increased my review to two stars, only because I don't think that I would of gotten any resolution had I not posted these reviews

Used to be fine, great even, then all of a sudden they refused to accept my business, something about policy on international orders. Strange, since just a week prior to that I had purchased stuff from them just fine. Email responses were evasive. Website navigation sucks, though bearable if you wanted to buy. Guess I have to look elsewhere.

I have no problem with the quality of LAPG's products, but the shipping speed leaves a lot to be desired. It sometimes take more that a day before I get notified of product departure. This on more that one occasion has prompted me to purchase through Amazon for its delivery speeds.