Landmark Moving and storageReviews of landmarkmovingandstorage.com

DO NOT USE THIS COMPANY. They are a broker that will make you believe that they will be doing your move. This will act like they care about you and your things, and will end up giving your contract to a nobody company with a 0 rating and your things will get destroyed. They will tell you they will give a white glove service and guarantee you that they will see you through your move, and at the first sign of problems they will avoid your calls, tell you you have to take it up with the company that shows up at your door and that you had no choice but to use. Danny made a ton of promises that he did not deliver on. My family and I completely got played by him and his company and we were a 12000+ move, not a 2000. Again do yourself a favor, hear my warning and DO NOT USE THEM, save yourself the headaches!

The absolute worst moving company! DO NOT USE! I initially booked Landmark to move my things from Atlanta to Monterey, CA in May 2021. I gave them an estimated delivery date of early June 2021 in which it is now August and I still have not received my things. I provided them an itemized list of my things and when they arrived, they told me that it will be almost double the cost to have my things moved. The driver told us we will receive a bill and we can further discuss the charges at that time. 4th of July came and I still had not received a bill nor my things. When we reached out to them, Tim told us that my things had been sitting in a storage unit in Norcross, GA due to me not paying the correct amount at pick-up. We told them we paid the amount that was instructed based on the contract that was signed. Tim then went on to tell us that we have to pay the storage fee of $1,400 and once that has been paid, they will be able to get my things out of storage and out for delivery. That was paid the following week after the 4th of July. Again, it is now August 23rd and we cannot get in touch with anyone from Landmark Movers. Tim, who I believe is the dispatcher, has blocked my number. Kasey who initially provided me with the quote and contract has refused to answer my calls or texts. The customer service number provided on their website always goes into voicemail. Words cannot describe how atrocious this company is and how unprofessional they have been through the entirety of this process. I am seeking to simply get my things back and are having to take legal action get them due to them being so unresponsive.

Do not use. Scam

I did not use their service. My wife contacted them and the person who sent us our quote was quite pushy and called my wife all the times except the times she requested to be called. The customer service sounded very sales driven. I ended up having to call him and told him we are not interested in their service. Other reviews on here seem to say about the same thing. I am glad I was able to catch it before we used them.

Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.

The worst moving company ever!!!...they lie and make it sound all peaches and creme ...don't waste your time with this company!!!!...

This company is fraudulent. I wouldn’t rate a 1 out of 5. They are being investigated by the FBI as we speak! They do not do business as planned. I did not receive my furniture and they also stole $893 from me. This company is a waste of time and money. They talk a good game but do not follow their plans. FRAUD FRAUD FRAUD. If you want to get the service you pay for, do not let this company work for you!! FRAUDULENT COMPANY!! They are also very rude and misguiding!! From TAYLOR to CHRIS, neither one of them can be trusted. Chris leads you to believe the service is legit but soon as he gets your contracted completed, he doesn’t want anything else to do with you! The estimated pick up time and the estimated delivery time was all a JOKE! FRAUD FRAUD FRAUD.

Do NOT use..! They quote you a price..then hold your furniture hostage for more money. Then demand a payment in CASH. Criminal Operation.