LandiceReviews of landice.com

This treadmill is advertised as a "tank" that goes forever. NOT TRUE. As a serious runner, I splurged to get a solid machine I could use every day. Not long in, the treadmill started to stop mid-run (after 20-30 minutes). There is some part Landice is aware of (according to my technician) that fails. Mine has been replaced more than once. Honestly, I've had more trouble with this treadmill than any cheaper models I've owned. If you don't have a service technician in your city, I'd stay away from this machine, as the calls and mileage will cost you!

Awful Customer Service / Poor Quality. We bought a landice tread mill and it has been nothing but a low quailty mess. Customer service is even worse, this is a shady firm. We used one of their approved repair shops and order over $2000 of parts and they never could get this POS to work again. Then instead of being helpful they just blamed the service firm the sent us too. Thanks a lot.

Purchased a new L8 treadmill in Feb 2023. Multiple problems the first year, including times when the machine would increase speed and incline on its own. The treadmill is a clear lemon and safety hazard. The customer service I received from Landice is absolute garbage. They refused to acknowledge anything was wrong with it, and have blamed me for not having the right electrical outlet, even though I verified that with them prior to purchase. After multiple issues I requested a refund and was refused. An email to the president went unanswered. Now I am left with a $6000 machine that I can't use. 0/10 recommend.

The treadmills that I gifted my wife broke down multiple times, and it takes a lot of time to get LANDICE to repair the treadmill. For the pricepoint of an L7 treadmill you might expect something different. I am disappointed.