Harold P.
LanaDate waits 3.5 mos to respond to a negative review on artificial discussions with artificial women on their site
This app is essentially dating fairytales with AI models. Like being a geek walking into a Hollywood party, and all the beautiful A-list actors surrounding me and clutching onto my every word, and whispering lines like "I’ve been waiting for something like this for a long time 😊" And ... "Do you want me to be your first morning kiss and your last evening whisper? 💋🌙" and "Sometimes I just want to be a voice in your ear… whispering about desires while you lie in the dark". Oh, and I never sent a word to earn any of these messages. The free period is ending, and I now need to pay for "coins" to continue receiving such flattery. UPDATE 3 MOS LATER Trust Pilot contacts me 3 months after this review to challenge me to provide additional information on my experience, or Trust Pilot may terminate my review. First, LanaDate waits 3.5 mos to respond to this review? That speaks volumes. Second, Trust Pilot, shame on you for even honoring such a request after such a long time period.
Response from LanadateJan 26, 2026
Dear Harold, Thank you for taking the time to share your perspective. We’re sorry that your experience felt disappointing and led to these impressions. We want to clarify that our platform is not based on AI models or fabricated interactions — all profiles are moderated and verified, and messages are initiated by real users with different communication styles. Compliments or expressive messages can feel unusual to some, but they reflect individual preferences rather than automation. We also note your comments regarding timing of responses on third-party platforms. While review platforms have their own procedures, we always aim to address feedback as soon as it reaches us and take every concern seriously. We appreciate honest criticism, as it helps us continue improving transparency and user experience. If you have any suggestions for improving our platform, please contact us at [email protected] Best regards, LanaDate Support Team