LanadateReviews of lanadate.com

Response from LanadateMar 4, 2025

Dear Brad, We’re sorry to hear that your experience on the platform did not meet your expectations. Our platform is designed to facilitate meaningful conversations, and while additional features like stickers are available, they are optional and meant to enhance interactions. Kindly note that building a meaningful connection often takes time. Each person has their own pace, feelings, and fears, particularly when it comes to developing a relationship. Some hesitancy may stem from past experiences or concerns about taking the next step. All users have the freedom to decide how they engage, and we encourage open, genuine connections. If you encounter any issues or concerns, our support team is always here to assist and ensure you have the best possible experience. Please feel free to reach out—we’d be happy to help! Our email is [email protected]. We would deeply appreciate if you decide to change your rating and rate us higher. Best Regards, LanaDate Support Team

Response from LanadateJan 20, 2025

Dear Roberto, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience on our platform didn’t meet your expectations. We want to assure you that authenticity and creating meaningful connections are core values for our platform. When a new profile is created, it becomes more visible to other members, which often leads to a higher volume of messages. This visibility is designed to help new users connect and explore different interactions within the platform. The coin system allows us to maintain and improve the quality and safety of the platform, support real-time moderation, and verify user activity. This helps ensure that the community remains genuine and secure. The option to provide members with trial credits is intended to give members the opportunity to explore further connections, and we certainly don’t want it to feel exploitative. Exchanging contact information is ultimately up to the members involved to decide how to continue communicating. We encourage transparency and meaningful connections, but not everyone is ready to exchange personal details right away. We suggest allowing the relationship to develop naturally and respecting each other's pace. Thank you again for your feedback. We understand how frustrating it can be not to meet expectations. We’d be happy to review your experience further and address any specific issues you encountered. Please feel free to reach out to us directly at [email protected]. We would also deeply appreciate it if you decide to review your feedback and rate us higher. Best Regards LanaDate Support Team

Response from LanadateDec 26, 2024

Dear Ana, Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. We understand that the credit system may feel limiting, but still, this coin-based system helps us to maintain high standards and is also designed to ensure a safe and secure environment where users can connect genuinely, avoiding frivolous interactions. As for the quick replies, we can congratulate you, as it means that your profile is popular on the platform. Isn't that great? This can be due not only to the content of your profile (your photo, interests, etc.) but also to the status of a new user, which promotes the profile to the top of the website. However, if you suspect any unusual activity, please don’t hesitate to report it via [email protected] so our team can investigate. Regarding the filters, we’re continually refining our search functionality to better match user preferences. It's important to note that one person can be filtered by several parameters. We are always open to cooperation and ready to improve, so if you think that some option is not working correctly, we are happy to receive a more detailed description of your situation so that we can help you and make your use of the site more pleasant. We truly value your input and are continually working to improve our platform. If you have further questions or would like assistance, please don’t hesitate to reach out, we are here to support you and improve your experience in any way we can. We would deeply appreciate if you decide to review your feedback and rate us higher. Best regards, LanaDate Support Team