Victoria W.
Have you no shame ?!
DO NOT DEPOSIT HERE. ABSOLUTELY SCUMBAGS. I won $7500. Only asked for the minimum "according to the fine print". They use Obfuscation tactics in order to avoid payment. Not to mention the predatory practices and deception. I gave theses casinos my money for more than a year.
Response from Lake Palace CasinoApr 22, 2026
Hi Victoria West We understand your frustration; however, your claims do not accurately reflect the situation. There was an internal discrepancy regarding the applicable maximum withdrawal, which was identified and corrected. Your withdrawal has since been approved at $1,000, in line with the correct terms. This was communicated to you. The delay was due to this clarification and a separate verification communication error, both of which have now been resolved. Your payment has been prioritised for processing. To date I have not yet had a response from you if payment was received - please confirm?. I would also like to note that this matter related specifically to Lake Palace, however the same complaint has been posted across other brands where no such issue exists. We ask that statements about “non-payment” and misconduct are reconsidered, as this is not the case here. Lake Palace Team