This company is absolutely terrible, the order has been delayed significantly and this is really really terrible company to work with as their email replies are absolutely shocking and online chat feautire doesn't work
PA
Pascal
Arnaque, surtout n'achetez pas
Une étoile est de trop. Alors qu'elle est stipulée en stock sur le site vous recevez le lendemain de votre commande(et paiement !) un mail vous disant juste que votre commande à "changé de statut" !!! traduction après avoir demandé une explication, on vous répond qu'elle est partie en fabrication avec 15 jours de délai supplémentaires.
Résultat après avoir payé 20 euros de plus pour une livraison sous 4 jours j'ai reçu ma bague 1 mois plus tard...!
S'agissant de la qualité elle est assez proche de celle que l'on gagne dans les foires foraines en mettant 2 euros dans la machine !! Une belle arnaque à fuir.
AU
Audrey
A FUIR
Reçu la bague 1 mois edemi après le délai passer ... en plus pris la bague couleur or au bout de 3 semaines que je l'ai la couleur or se barre pour le prix de 100euro la bague c'est abuser et la gravure es très très petite ont peut pas la lire j'ai demander le remboursement de la bague mauvais service client qui propose de rembourser que 30 euro ou me déduire de 40% un article sur leur site site a fuir...
HJ
Hajar jiji S.
Je suis obligée de mettre une étoile…
Je suis obligée de mettre une étoile même si ça m'arrache le coeur mais obliger pour laisser un commentaire ne commandez pas chez eux ce sont des escrocs j'attends ma commande depuis me 3 mars et toujours rien ils vous répondent après 1000 ans alors évitez!!!!
DI
Dave I.
Terrible company ordered a ring 3 weeks…
Terrible company ordered a ring 3 weeks before our sons 18th birthday which was 11th Feb. It never arrived. After several complaint emails finally got a refund on 4th March. If you plan on purchasing something do it about 6 months before hand
JA
Jackie
Poor customer service
I paid for expedited shipping from a company I thought was in NY. They are foreign and their communication is cut and paste. I ordered on February 14th. My email said my order would be to me in three days. The next day it said my order status was changed back to in production. Then I got one that said ready to ship. Then there was no status. Then ready to ship. I’ve contacted them several times and gotten different dates for delivery. 8-11 days, 8-12, 16 days, 18 days, and 21 days. Mind you, these are business days. Supposedly they are pushing the manufacturer but nothing has changed, no rings, no updates, and, to the best of my knowledge, they haven’t started them yet. It’s now March 9th. To be fair, because 2/15 was a holiday here, I am not counting it. How much patience can a person have when communication is slow and doesn’t answer the questions?
KB
Kirsten B.
If I could rate them a negative I…
If I could rate them a negative I would. I ordered a ring in march of 2020. It took over a month to get there, and looked NOTHING like the advertised ring. I contacted them to return it. I had to pay plenty to ship it back from the US to China. Needless to say we have gone back and forth trying to get the return thru paypal. It has been almost a YEAR and i still have not gotten a refund. They keep removing my bad reviews and basically stealing from people. Never ever. Don't do it. Buy from anywhere else.
AI
A I.
Fraudsters!
Worst service ever!!!!! DO NOT ORDER FROM HERE FRAUDSTERS! Deleted my comments about taking money and not sending out items!!! Jan 30th I placed an order and i was told on the 24th Feb theyre orders are delayed because of Valentines Day!!!! & then i get the same template again and again via email! I paid extra for shipping to have the items within 14days but this has not happened! Its a scam I have reported them to paypal!.