Virtal GuitarReviews of lajerrio.com

Do not buy from them. Order has still not arrived, ordered over two weeks. Email correspondence is terrible and never give any answers other than 2order is being prepared". I have cancelled it but only assume I have now lost money and as was purchased as a gift, but now have nothing to give.

Ordered a ring for my Mother for Christmas, it arrived on the 11th of January the wrong size. Returned it to the address given, customs are still contacting me now saying the number for the returns office is invalid. Someone called Joy keeps emailing saying that’s the only number they have, but they will send me a new ring. It’s an excuse as to why I still haven’t been given a tracking number every time I email. I’ve told the person if she is even a person that if this isn’t resolved then I will be raising a dispute with my PayPal. Just save yourself the drama and don’t use them.

If i could give zero i would, this is a terrible company selling fake jewellery, take ages to come and the quality is cheap and tacky, looks like you are getting a bargain but had it looked at by a professional who told me it was cheap fake. On wanting to return, the owner who struggles with English stalls and wants photos after photos, will not give details and when does requires the customer to pay the postage and then doesn’t offer a refund and will disappear. Avoid like Covid !!!

J'ai fait une commande le 17 décembre 2021 ! Le paiement a été effectuer et bien prélevé de leur part !et nous sommes le 5 janvier 2022 et je n'es toujours rien reçue a se jour malgré mes email que leur et envoiyer aucune réponse de leur part je regrette une choses de ne pas avoir lue les avis sur ceux site avant de commander car je voie que se nais pas un bon site malheureusement donc en conséquence je me suis bien fait arnaquer partie temp d'autres a se que je voie donc je le recommande pas du tout même se site et ne vous faite pas avoir surtout comme je les étais !!!

Pas de retour possible car frais de retour aussi cher que le bijou lui même Svp irrespectueux sans donner de réelles solutions sauf un code de réduction pour un nouvel achat Je déconseille fortement Preuve par mail a l appuie

Absolutely avoid at all costs! Ordered matching rings for me and my girlfriend for her 21st birthday present a month in advance to make sure they arrived in time due to engravings and have had nothing show up. Was told it had been dispatched and was a sent a link to track it which never worked, would always say the location was unknown. Got in contact with customer service and they said there was nothing they could do and they werent able to track it either so told to just wait for it to arrive! Will be fighting for my full refund and only wished I had checked the reviews properly before ordering. Don’t make the same mistake as I did!

Terrible service I have a 1 warranty and a faulty ring and all correspondence is blocked bad quality and very bad company.. take your money and run is their policy STAY CLEAR OF THEM

Horrible . I have ordered 3 rings they send me one and not sending the rest . They keep giving me the first ring tracking number that I received and when I send them the rest they don’t want to help me .I have send them all the order numbers and he emailing me is a lot of order numbers , yes because you owe me two as I bought 3 . I paid over £350 and they are not sending my rings. Except one . Don’t buy from them . Big mistake I will be sharing their email to me so you all see how they treating me . They kind of mental torturing me. I will up date you .