Virtal GuitarVirtal Guitar is listed under Jewelry & Watches in Kansas City, Missouri.
Virtal Guitar (lajerrio.com) has 300 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Shondra R.
There is no such thing as a return policy for these folks. They try to barter you to find something else and charge extra shipping fees and don’t refund your money.
Response from Virtal GuitarSep 11, 2019
Please contact us by Email. We will be happy to assist you. Email: [email protected]
Kyna H.
I have trying to talk with a live agent and have sent several emails in regards to the merchandise I received
Response from Virtal GuitarSep 9, 2019
I apologize for any inconvenience we might have caused you. Customer Service Email: [email protected]
Shayna
The ring I received didn’t look like the one in the picture and they wouldn’t let me send it back for a different ring. They also had terrible customer service
Response from Virtal GuitarSep 9, 2019
Please contact us by Email. We will be happy to assist you. [email protected]
Julie C.
You got my money but I never received my items
Response from Virtal GuitarSep 9, 2019
Please send an email to [email protected], they will send you the express tracking number. Best regards, Lajerrio Jewelry
Randi B.
Jewelry is very fake looking would not recommend
Response from Virtal GuitarSep 7, 2019
Hi! Randi , we apologize for the inconvenience. Please contact us via Email, so we may help you. Best regards, Lajerrio Jewelry [email protected]
Jazzemink
After 4 weeks I received the wrong shoe, I expressed this to them and they argued that the shoe I sent was the one that I ordered after I sent them a picture of the difference. I found the shoe that they sent me on their website which was much less that what I paid only then the rep apologized and gave me the correct instructions to return, but they wont send me CORRECT the shoe that I ordered until they receive it so it could take up to 2 months for me to get them. On top of that it cost me an additional $30 to return the shoe. Horrible service
Guest
All of the diamond started falling out within the first week. 😕
Response from Virtal GuitarSep 7, 2019
We are so sorry for the inconvenience. Our customer service will contact you. According to our return policy, I believe the problem will be properly solved. Best regards, Lajerrio Jewelry Email: [email protected]
Jody
This is the 2nd item I ordered from lajerrio and it was not delivered as pictured. The ring is cheap looking and has no shine to it. The setting is also not as it is displayed. The main stone sits way low to the band when it shows as a higher setting in the photo they display. I won't order again from this company.
