Lainly™Reviews of lainly.com

Never sent item been ordered over a month. Now they say it was delivered. But was not! This is not a small family business just a scam web site ordered nov.28 2025

Poor quality. I ordered 3 cross and crown necklaces to give as Christmas gifts and the chains broke within days of wearing them. I have asked the company for a refund but haven't heard back yet. Do not waste your money on this jewellery.

I wouldn’t even give this company a rating but in order to move on I had to hit 1 star. I was told that the Christmas gifts I had ordered would be in on time for Christmas, it of course wasn’t and no matter how many times I contacted them, they dismissed me with false reassurance. I have since tried to track my order and it says it has been delivered but of course it was not and I have made several attempts to contact them through email, social media their website and I am now met with silence. DO NOT ORDER from this company anyone who could use God as a selling feature to scam people does not deserve and benefits!

I purchased this on December 19. It was supposed to be a Christmas gift for my best friend. I never got any messages after or any updates on where my package was. I use my tracking number and searched it through Lainly website and it said it was delivered on December 30 today is January 7 and I still have yet to see the package and it said it was delivered at my mailbox. I checked with the office at my apartment complex and they said that they have never seen any package come through with my name on. It tried contacting lainly to see if I could get a refund or if they know where my package is at for the past two weeks and I have never heard a response back from anyone these people are just scams. Don’t trust them. No matter how many times that they say that their item is better than everyone else’s and that other people are being scams when in reality, they’re the one that want to scam people. I have already went ahead and reported the website as a scam so hopefully the website gets taken down soon.

Ordered 4 cross and crown necklaces. I wore 1 for less than a week and it’s tarnished ! Now I don’t want to give these as gifts since they are such bad quality! So much for the tarnish free Guarantee!!! But of course they don’t offer refunds so they get to keep your money after you discover that they lie ! SCAMMERS !

They are scammers, please avoid. NEver got my items and they never respond to emails! I found another jewlery brand that sells the same jewelry and had a better experience with them.

I ordered when it was buy one get 3 free. I’m very disappointed with what I received. . I found the exact same necklace on Temu for $7. They definitely are not real silver or gold. They are tacky.

Stainless steel is not sterling silver!!! These necklaces are suppose to be sterling silver but they are stainless steel….a big thumbs down. Update 1/5/2026 - I contacted Lainly in regards to my necklaces and they told me: “After reviewing your order with our team, we can confirm that the items shipped are correct and match the specifications of your purchase.” I beg to differ… The necklaces have a little tag on them and the tags say “SSTEEL” not “925”, “.925”, or “Sterling” which would indicate that the necklaces were sterling silver.