Nina
I placed my order over a month ago!
I placed my order over a month ago and it still has not been processed or shipped. I've called for 2 weeks and never hot anyone on the phone, I've emailed them about a week after I placed the order because I wanted to add 1 items to my order since it hadn't been processed yet someone did respond to the initial email after almost a week and asked what item did I want to add and then I never heard anything else no response to any other email. I don't know what the issue is on why it takes for ever to ship out orders or even the customer service aspect of it answering the phone or responding to emails timely seems to be a huge struggle for this company. Maybe that is why they offer 25% off their products to entice people to order from them, for what its worth I've gotten 50% off of products from other companies and the items were shipped within 3 days of the order being placed so this is just unacceptable on so many levels.