Alexis N.
Beware – Deceptive Business Practices & Scam Tactics
I placed an order with LA Herb thinking I was supporting a legitimate business, but my experience has proven otherwise. They advertise "free shipping on orders over $50," yet when you actually go to check out with an order of $51 or more, they still claim you need to spend $75 to qualify. This is a clear bait-and-switch tactic, misleading customers into spending more than they originally intended. Beyond the deceptive pricing, they took my money and never sent my order. No shipping updates, no tracking, and most importantly—no response from customer support. It’s as if they just disappear after getting your payment. This company operates like a scam, seemingly banking on customers giving up on their purchases so they can keep the money. It’s a predatory and dishonest way to do business, and the complete lack of communication makes it clear that this isn’t just an isolated mistake—it’s a pattern. I will be reporting them to the Better Business Bureau (BBB), the Federal Trade Commission (FTC), and the Attorney General’s Office to ensure they are investigated for fraudulent practices. If you’re considering making a purchase, save yourself the frustration and look elsewhere. Businesses like this should not be allowed to continue deceiving customers. I strongly advise against ordering from LA Herb.