LadypromdressReviews of ladypromdress.com

I ordered a prom dress from this site did the measurements using the chart they give you in the email. When I tried to zip the dress up I can't zip it and the dress has a smell to it. Quality of the dress is cheap the fabric is cheap. NEVER EVER AGAIN

This company is horrible and I am trying to get paypal to stop working with them. I ordered a silver dress on March 27, 2021 then noticed when I closed the order the description said white Satin so I immediately contacted them. They then said no problem they will fix. We'll guess what? I receive a white dress then was told there was nothing they could do. I sent the proof of the emails and all of that was ignored. Lady Prom Dress needs to be blocked from selling in the USA. The dress I purchased was 167.99 it cost 80.00 to Express ship from the USA. I told them they should pay being that it was their fault. Now I am going to work daily to make sure no one shops at this store. Their customer service socks. It's the worst I have ever experienced.

The dress was the wrong size the quality of the dress was cheap they never sent the return ticket I paid over 200.00 tried to tell me to find someone to sell it to this place is a rip off store don't do business with them.

I will be contacting the better business bureau about this company. Dress was trash and the material was hanging. Just A Mess!!! Refund policy does not exist and they will argue with you. Please Buyers Beware!!! Do not purchase from this website It Is A Rip Off!!!

TERRIBLE! DO NOT ORDER FROM HERE! I'm going to upload pictures later but have to get this out here so she will not trick anyone else. The material is not as pictured. The dress measurements were extremely off and she dis not to accommodate the fact that the dress was not right. She kept telling me to take it to a local tailor to have them fix it after I had already paid her. After I took it to a local seamstress it could not be fix. The dress was way too little in the waist, extra big in the breast and too short. She stop repaonding to my messages after I told her it couldn't be savage, what was the next step because prom is April 10th. DO NOT BE FOOLED!!

I ordered a prom dress for my daughter. I provided her measurements at their request. We received the dress, it’s huge and can’t be altered. I contacted the company and they will not accept returns. DO NOT SHOP FROM THIS WEBSITE.

SCAM! After ordering and paying over $200 for my daughter's prom dress, a guy named Danny emailed me asking if I wanted custom alterations. I answered Yes, even though I answered No on the site. He then asked me to send fee to their PayPal email which was a personal email. I knew it was a scam because no company will ask you to pay offsite!!! I then advised that I didn't want any special alterations . He never responded. I've sent three emails. No response. I've asked for a phone number, no response. I asked for a refund, no response. I should've know it was a scam because they claimed to be able to have my daughter's dress available in less than a week when their site clearly says 12-15 days just to make it. Then their ass are all the way in Hong Kong. Had I known it was a Chinese site, I wouldn't have ordered. Please do not buy from here. My daughters prom is in 7 Days and I have No dress

My daughter ordered a wedding dress nievely from this website. Shortly after we received an email asking for more money to have it custom made, we declined and said we would have it altered in the UK. Several weeks past and no dress, after multiple emails I received a DHL tracking number but no dress, contacted DHL and told it was a tracking assignment number but hadn't been dispatched, finally after several weeks the dress arrived and was not the right dress or the size we requested. Contacted lady prom and told could we measure it and they would check against our supplied custom sizes (that we didn't give and declined), various back and forth emails claiming we did and if we returned it via USPS and declared it as 2nd hand clothes we could have a refund minus the 75% of the cost and minus the 60 Gbp postage they charged! We declined and claimed back from the credit card company, we are still receiving threatening emails claiming we are facing legal action and arbitration from their bank including on Christmas Day, we have made the dress available for collection but they are not interested, please please please avoid this company at all costs, they appear genuine online, the reviews are fake and they are some backstreet Chinese based wholesaler nothing more. Beware....