LadypromdressReviews of ladypromdress.com

Horrible, horrible, horrible experience. 1. Our dress was not delivered in the fabric ordered. LadyPromDress substituted a satin fabric instead of a chiffon fabric. 2. My daughter was professionally measured as per the exact description on the LadyPromDress website. LPD delivered a dress smaller than the actual submitted measurements! 3. When I asked them for my money back: LPD simply said: Too bad. We made a custom dress for you. You own. 4. Horrible experience and I'm out $200

Fraudulent charges and zero response when I tried to contact. They sent a return policy regarding two dresses I as a 40+ male certainly never ordered or even received! Had to call my credit card company to report the fraudulent charge of over $300! (They tried to pass off the charge as something I ordered and simply sent their return policy. For anyone thinking about ordering they offered $19.00 and required items that never arrived or ordered to be sent back to China.) ladies if you are looking for a dress it’s probably best to buy local! Luckily I have chase fraud protection but still need to change all my regular monthly charges to a new number once this place scammed my card. Save yourself a headache!

I wish no stars was an option!!! Today is May 7th, 2021 and my daughter’s prom is May 15th, 2021. We have NOT received her dress yet and I have requested a refund. I emailed this company April 30th, 2021 informing them that I still hadn’t received my daughter’s dress. I still haven’t received my dress nor my money back. On the tracker it’s stating that it was delivered, but I don’t have anything. Thanks for ruining one of the most important days in a girls life!! PLEASE DO NOT ORDER FROM THIS SITE!!!!!

DO NOT ORDER FROM THIS COMPANY!! We had exactly the same experience as all those customers who wrote negative reviews. We ordered a custom dress and the one they send was too big. We tried to return it but the customer service refused to accommodate us. First they said: just tighten up the straps, then they send us measurements from another dress and claimed it was ours, and finally, when we resent images of the dress they said: you can get on, so what's the problem....

DO NOT BUY FROM LADY PROM DRESS***** IT IS A SCAM***** I purchased a prom dress for my daughter and it came made inside out. The shiny side of the satin was made on the inside of the dress. I emailed them several times seeking a refund for the defective dress and they would not give me the forms to process the refund. They are a scam and their products are defective. DO NOT SHOP HERE!! BEWARE!!

My wedding dress still havent arrived I WOULD NEVER ORDER HERE!!!! I Ordered my dress over a month before my wedding and it never showed and now i have to pay for wedding picture When and if my dress ever arrives.....WORST SERVICE EVER

I ordered a dress for my daughter and she altered the dress some and wanted lime green and gray for her colors. We did not get lime green and the dress was poorly made. The feathers are falling off and barely stitched to the dress. It looks nothing like the dress she chose. I paid extra for rushed shipping and you can tell the whole thing was rushed. I've sent emails asking for a refund and no one will reply. Their service is horrible and I would advise on never ordering from them EVER! THEY ARE VERY UNPROFESSIONAL FOR NOT RETURNING MY EMAILS OR TRYING TO COME UP WITH A SOLUTION FOR THIS ISSUE. NOW I HAVE TO BUY A WHOLE NEW DRESS AND PROM IS DAYS AWAY.

I purchased a prom dress from them. The estimated shipping and tailoring time is completely false. They shipped me a incomplete dress. The dress was nothing like the picture that was posted. They people are a complete scam and they block you from putting a bad review on their website.