LadypromdressReviews of ladypromdress.com

Absolutely horrible service . I sent my daughter's exact measurements dress still came in to long and with a bunch of extra material at the bottom of the dress that goes no where .it's not the same dress we thought we were ordering the whole top is made of flowers on the one they sent us but not on the picture. The flowers were falling off the dress right out of the bag . I informed the company of all of this and they said they can't do a refund because it was custom made in my daughter's size . But if I insisted I could send the dress back and they would refund 45% of my money the other 30% for fabric cost 25% for workmanship they would get to keep plus the dress ( imagine that ) .They sure know how to scam you out of your money .

I ordered a dress from here and the quality was tragic. The lining wasn’t sewn to the dress, it had roughly cut jagged edges with exposed netting and one of my sleeves was longer than the other. I reached out and they told me that they wouldn’t give me a refund for the dress because it was made custom to my measurements. The measurements were spot on but my issues were with the quality or lack there of in the work and the unfinished product that they tried to pass off. They took my money and sent me a half finished product that I now have to spend more money and time to have someone else finish. This was the worst customer service and buying experience that I’ve ever had and would advise Anyone who will listen to just find another spot to get your dress. This isn’t worth it.

Beware Do Not Order Anything from them, they all make the items look totally a different way on their website but get the item and it looks like a cheap version of it and then when you send them a complaint, they do not like to help resolve your issue but insist on giving you back the money for shipping you pay for but not the value of the item you purchased, I purchased a almost $300.00 dollar UGLY CHEAP looking dress I could not wear to my birthday party...So I definitely would not be spending any money with them again...so I repeat My Final Warning Do Not Purchase Anything From Them

Do not order from them! I repeat do not order from them! I order a dress in a size 16 because that's what size I wear and the dress came extra small where I can't even get it on. And they are asking for pics of me trying on the dress that I can't even get into. I ask for an address to send the dress back and they are refusing to give me the address, they keep saying we will fix the measurements if you take a pic of you trying on the dress. Like I don't want no measurements I want my damn money back and now I don't have a dress for my big day because they are SCAMS. I had to dispute my card. So don't order from them. SCAM SCAM SCAM

I ordered a dress for my up coming wedding in May, 2022. The dress was beautiful, but I cannot fit into the dress. I ordered a size 6 and gave them my measurement of my bus waist and hips. The return or exchange policy state that if you order or custom-made the size you cannot return it or exchange it. I'm pretty sad about this cuz all I want is just to get my dress fixed or whatever but it's way too small now I'm stuck with it.

If I could give it a 0 I would, I have them my daughters exact measurements for the dress and paid for rushed shipment and when the dress came it was way too big. When I requested a refund they would not give it to me and told me to get it fixed locally.

The worst place to order anything from! The dress was cheaply made with cheap material & I had my daughter measurements done professionally & it didn’t fit & it was very cheap looking. It was for my daughters prom! She was DEVASTATED & she saved her $200 just to buy it! They said I could ship it back express only for a tracking # which costs $99!! They list the dress as second hand wear at a value of $19.99!! She paid $212.99!! I will be disputing this charge! DI NOT BUY FROM THIS SITE!! We learned the hard way!

This company is a complete scam they played games with me about my dress I have been emailing backwards and forward trying to see if my dress was going to be made and delivered to me in time so I tried to cancel and it would not let me they literally waited until they supposedly shipped the dress then acted as if they could not help me DO NOT BUY FROM THIS COMPANY AS THIS IS A COMPLETE SCAM TO TAKE YOUR MONEY THESE DRESSES ARE VERY HIGH AND PROBABLY WILL NOT LOOK THE SAME AS THE PICTURE SCAM SCAM SCAM! I wish I would have never brought this dress as I did not have not received it I am very pissed about how this fake company handled business period !!!