LadypromdressReviews of ladypromdress.com

At this point this scamming ass website needs to be taking down. This by far has being my worst experience ever with a purchase online . I paid these folks my money + rush shipping and I had to beg for my dress ( my experience was horrible) I have about 20 emails going back and forth with these crazy folks And they won’t give my my money back. So many people is going thru this it’s ridiculous

Very bad customer service ! They literally intentionally held my dress along with nasty emails they sent me ! I won’t purchase dog food from these folks if they sold it ! People, it’s plenty of other websites that sell beautiful dresses. Do business with a legitimate company with great customer service . This by far has being my worst experience ever with a purchase online . I paid these folks my money + rush shipping and I had to beg for my dress ( my experience was horrible) I have about 20 emails going back and forth with these crazy folks And they won’t give my my money back ! I file a dispute with PayPal about this matter and the company email me and said, “ we will not send your dress until you remove the complaint ( I paid them on the Dec 23 + rushing fee ) I even closed the case through PayPal and sent them this info and they still delayed my dress And sent taunting emails ! Just a bunch of nonsense … never again and I hope if you reading this email take heed and advice and shop elsewhere!

Do not buy any dresses from these people. I sent the exact measurements for my daughter’s homecoming dress not only was it damaged it was four times smaller than I ordered. I asked for a refund they recommended I went to a local store to get it repaired. Absolutely awful

I will start with saying I should have read the reviews on this site before ordering! Only read reviews on their site. They were fast with replying to me just after ordering and after it came…because I asked to return it. I ordered a size 16…did not ask for custom. They asked me to send measurements which I did but still explained I wanted a size 16…no custom as I could do that if needed. I also asked if they had free return in which I got a reply that stated “yes we do have free return”. Got the dress pretty quick and the fabric in the top was stiff making a gap between shoulders and straps of at least 2 inches when sitting down. I asked to return it and they said I couldn’t because it was custom made. Snap shot of emails and as then sent to them including the one they said free return! Reply was well it was custom made and would cost to ship it back. They offered $30 on a $200 dress! I will continue to fight with them and PayPal. DO NOT order anything from them! Scam!!

I placed a rush order. Moral of the story, it never came. They even give me a tracking number in which the dress never left Beijing. They constantly emailed me to send the dress(the dress I never received) back or the we’re going the police on me. I really wish I can post screenshots of how unprofessional they are! DO NOT ORDER FROM THEM!!

The dress advertised on the website that I ordered does not match the dress that I received at all. Poor quality. Poor workmanship. They rush you via email asking you to give custom measurements even though you choose your proper size when you placed the order. Than they ask for more payments for custom sizing and insist you give the details through sending you multiple emails pressuring you to give the details. What they send absolutely does not match what’s advertised. Than they refuse a refund because they say the dress was custom fit. The custom fit is their excuse to not provide a refund. Nothing custom about this dress except this company is accustom to lying. The quality of what was sent is a dress at a value of under $20 USD. I will never use this shop again and I don’t recommend this place.

I ordered my dress over a month ago They kept in touch like they were really making the dress… I question when we’re they mailing the dress because it was a week before my event … she replied I’m sorry I can’t promise you will get the dress in time we have a short labor holiday… I Paid for express tailoring time is 14 days It had been over a month… Now it’s a week before my Big day and no dress… Bad buisness very Sad customer…

PLEASE, Ladies, do not order from this website/company. My niece informed me about this company to order her junior prom dress. We placed the order on Monday, April 4th to which we received an immediate response from a representative named "Shirley" asking to confirm the dress size, date of event, etc. We did all of that and was informed we should do rush shipping (an additional $30) to which we could pay via Paypal since we had already finalized the payment for the dress. We did that and by the time I kindly checked in for an update about a week ago since her prom date was soon approaching, they responded with "we recommend a rush order," which raised an immediate red flag for me considering I had already done this. I did not sit right in my spirit about this; they could not even provide a tracking number. I filed a chargeback to which they begin emailing and even reached out via text to begin harassing me. I immediately converted the messages and took screenshots into a PDF for my bank and PayPal - received my money back immediately. I was even called a "stupid b#@$^" via email because I did the right thing and what was needed to do. Please, no one deserves to be treated like this. I remained professional and pulled a "Chris Rock," by not retaliating. This is not an ethical or moral business. Spend your hard-earned money for a formal event with a respectful business that is actually legitimate. This company is not it! I wish I could upload the screenshots here via TrustPilot.