KwikBoy ModzReviews of kwikboymodz.com

Response from KwikBoy ModzDec 23, 2021

Brittany, We made every attempt to work with you including a refund, Pay for your return shipping and even gave you the controller for free. Instead you'd rather complain and make posts with false information claiming you called us and we never got back to you, claiming we changed things in our terms (that you never read), etc. Reality is we answered every one of your rude messages, got the controller to you in time, tried to work with you when you wanted no resolution. As far as I'm concerned, your controller is free and we are done here. Have a great Christmas.

Response from KwikBoy ModzJul 30, 2021

Hey Sam, Just want to follow up on this and make sure you got both of your controllers per our discussion.

Response from KwikBoy ModzJun 21, 2021

Thank you for the feedback Nickolas. Just for clarification, it shipped in 2 months (we communicated with you the issues due to shortages of Elite controller nationwide) and you controller was shipped 5 days ago which even though you selected free shipping, we did ship priority mail which shows will deliver today. We hope you are satisfied with your product once you do receive it.

Response from KwikBoy ModzFeb 3, 2021

Thank you for the feedback. As we have listed on our website, each is custom and may slightly differ from the picture on our website. We also shipped your order within the time-frame listed on our website (factoring in the holidays) as it was ordered December 20th and shipped January 29th. If you are not happy with the product, you have 5 days to return from the date of delivery.

Response from KwikBoy ModzDec 28, 2020

Thank you for the feedback but this is a review for us, not the carrier. Please contact them asap with your tracking information to locate your package. The sooner the better in a situation like this. Update: I requested an investigation with the postal service and was contacted by your local office who confirmed through GPS location that the package was delivered at your address on the 24th.

Response from KwikBoy ModzDec 9, 2020

Freya, Thank you for your feedback and I understand your frustration. We were severely backed up due to supply issues and shipping delays caused by the pandemic. The abnormal amount of orders also compounded those issues. We posted a notice on our website to inform our customers of the delays and I believe we responded anytime you reached out. I do hope you will be happy with your controller and you can see your completed order on our social media page. You also have a $15 credit posted to your account for the issues. Happy Holidays

Response from KwikBoy ModzDec 11, 2020

I am very sorry for your experience Nick. We coordinated with you through Messenger and had you send back your controller and upgraded it as well. We sent a follow up email to see how you liked the changes but did not hear back. Please let us know via email, thank you.