Kuranda Dog and Cat BedsReviews of kuranda.com

Like the product but delivery time was to long would have been quicker to go through Amazon

Ok, so my final edit. Beth was very kind and helpful. We received 2 larger beds and they are now large to fit our 150+ pound dogs. These are strong as far as the frame goes and we believe they will hold up. To the fabric I cannot speak bc I have never used this fabric in this way, it's not quite a hammock bc it's taught hopefully it will hold up. The only reason I gave four stars and not give is for price. These are extremely expensive, but there is a flip side, if they hold up then the price is not high, so might be well to research for older reviews. Other than that I have to happily give Beth and her company 5 stars, she stood behind her product, willing to work it all out and ad a consumer you can't ask more than that. Beth I am sincerely appreciative of your time, and your consideration in all that you did. Kind Regards, Joey Right now I am editing. I was contacted by Beth successfully after I I was unable to reach her, I want add that Beth tried to reach me several times. I'm adding that bc that's important that she made the effort after I was unable to reach her through the information provided. Beth has worked with me to resolve I hope the issues that I spoke about. Right now if all goes through as we spoke I will be updating this review again and also upgrading it again. For me it's extremely important that businesses make effort, after all they are also consumers and they expect CS, and what they thought they were paying for. Beth has shown that she does care and I am very pleased after all the trouble and upset to see this resolved for her/business as well as myself. Stand by for further information that I feel sure will be positive. These beds and well as the covers are ridiculously expensive for what they and how they are shipped not the least of which no instructions w no uhere provided which always just make things go faster and easier. The parts can be found at any hardware store for far far less. What I am most angry about though is the way you tell people to measure the dog. From the neck down if which I did, I bought the size recommended for my dogs, they are far TO SMALL. And the Worst customer service I have EVER seen is it tells you After you out it together you CAN'T return it. Are you kidding me? You know if it's going to fit your dog UNTIL it's completed and for one of my dogs its way to short, YOUR measurements ho from the outside bar to the outside bar, do just go ahead band tell us all how that works WHEN You don't say that upfront or give the inside bar to bat. Are we supposed to just know how it all fits together without ever seeing it in person? I would recommend that No ONE EVER buy what a company refused to let you return when clearly AFTER the fact you find that nice little bit of information out when it's too late. I am going to share what you people do with everyone on the internet on all social media and then I am going to make a formal complaint with the BBB And your attorney general and well as mine in my state. So as seen below Supposedly was contacted by a Beth. I took the time to write a very long response, I sent it 5 times which my sent file shows to the address below and 5 times it was returned as undeliverable. To too that I called the below number with that 103 ext. And it said, no one here to take the call try again later. No name was provided only a generic recording. I was livid at that point and stated that my time had once again been wasted, I feel scammed, ripped off and now mocked. Run away from this company, I am now on a mission to take this complaint ad far as I can. Never in my life have 5 seen such blatant lies and disregard for customers. After spending hundreds of dollars.

Probably wonderful but my dog won't lay on it. Wish I'd gotten the mesh one.

My forty pound terrier mix has already removed the blue covering in one section of the bed --- after only three weeks! We have used your product for years and usually this doesn't occur until after a year or two of scratching, chewing, etc. Is there a problem with the blue covering (I have not used it before)?

I ordered one for my mini Aussies crate and it had to be shoved and barely fit. I like the sturdiness and anti chew but it’s annoying to not have it fit properly when it was “made for a crate”

Awesome dog beds, but I only got half of it. Now have to wait for the missing pieces to be shipped.