Kristals CosmeticsReviews of kristals.com

If you get pink eye, hepatitis, herpes, chemical burns/damage, swelling, burning face, don't ask these humans to be accountable. Very pushy, almost bully-like sales tactics, in a very charming way. Very charming until you run into traumatizing affects from a treatment that was supposed to be good for you. Two weeks now feeling ill with my face literally burnt, red swollen puffy face and both eyes swollen almost shut. Zero care or accountability, I just get gaslit and talked down too. I have photos. I am in the process of contacting the Halton health unit.

BURLINGTON, Ontario RUN! Do not get lured into their store with their offer of a free facial. Once inside, they utilized high pressure sale tactics to get you to buy hugely overpriced skin care products. They will not take ‘no’ for an answer and make it difficult for you to leave. My 70-year-old sister-in-law who has mental health difficulties was totally taken advantage of. Despite telling them several times that she could not afford to purchase anything, she ended up succumbing to their high-pressure tactics. She walked out with $500 in skin care creams and a loan payable in the amount of $2,500 (+ tax & interest) for a handheld LED therapy device. You can get the same type of device for under $500 elsewhere. I just became aware of this incident as my sister-in-law is now homeless. I stopped by the Burlington Store with the LED therapy device (including the packaging) and one of the skin creams that was unopened and still in the cellophane. I was hoping that once ALL the circumstances were explained to the manager, Kristals would at least provide a partial refund. The manager said he needed to speak with his manager. He returned and told us that he could not refund anything. I then asked him for his name and his manager’s name and phone number. He would not provide me with this information. It was very apparent that they did not care.

My husband got hoodwinked into buying their OUTRAGEOUSLY expensive Rock Crystal Refining Moisturizer and NeoLumo purifying gel. They threw in a nail kit that included a smelly, rancid cuticle oil and chocolate scented hand cream. Clearly it has been sitting around for years and has gone bad 🤮 The Rock Crystal immediately started burning and I woke up with an angry red rash around my nose and chin. I do not have overly sensitive skin!! I used the Yuka app and it rated 0/100!!!!! It is full of harmful chemicals that are known to cause severe irritation. On the label it says if you accidentally ingest some of it to seek medical help immediately 😳 For a company that claims to help people with their skin issues this is not only underhanded but potentially harmful to their clients. DO BETTER

I was pulled into the store by the Owner Vered Benzaken at the Hard Rock Casino in Fort Lauderdale. She was aggressively friendly and tried her very best to get a sale. Cream were applied under my eyes. Of course, it show NO difference. All she keep saying, how much younger I look now. I tried several times to leave until finally I just left. After reading about all the law suits and reviews, I feel fortunate I didn’t purchase anything!

At the Hard Rock Hollywood Casino the salespeople are incredibly persistent dragging you into the store with demonstrations that probably have different products than what they're trying to sell you. They offer you products that are in the thousands of dollars and when you say no no they negotiate a price down that's about 70% lower and they make the sale to you. The results are only average at best however most of the products that they sell can be found on eBay for 90% lower in price very disappointing

I am thoroughly convinced this is a scam and believe the ruby kristals is nothing but whipped egg-whites….which do the the exact same thing for tightening skin then flaking off a little while later. Their sales tactics are overbearing to a fault. I tried to leave after an eye demonstration and literally could not get out of the place. I’m so mad at myself for spending the $250 but at least I didn’t lose anything at the casino! (it was at the Seminole Hard Rock in Tampa). BUYERS BEWARE!

I'd like to start with giving the staff's customer service, friendliness & politeness a 4 star, especially Beth. Beth is an exceptional sales person, I think she could have sold me the moon :) On November 21,2023, I came in for a red light facial that was on special on Instagram for $80. (Erin Mills Town Centre location in Mississauga, ON). I ended up buying the Perfectio X by Zero Gravity Skin for $6623, financed for 2years by Lendcare "without interest". (they reduced the price to $5800 to compensate for the 12.23% interest rate) Beth swept me of my feet with the promise of no more wrinkles and no longer needing Botox, plus free skincare for a year (which is suppose to work out to 2 refills, I'll see if this holds true because I've already been told it does not include the 3 serum refills) and 4 free facials & red light tummy treatments (I only received 2 tummy treatments because I didn't remind them the other times). Beth also showed me photos of when she had Vitiligo and said it only took 7 months using the Perfectio X to clear up her skin condition, she even rubbed her face with tissue to show she wasn't covering it up with makeup...that solidified the sale because I wanted to get rid of the melasma on my cheeks. (Also, note, there is ambient lighting in the store which makes your skin look much better than it is :( bring your own mirror and look at yourself outside of the store because when I got to my car and looked at my mirror, I did not see the same results) It has been 7 months and I have used it religiously, every other night for 5 minutes for each area of my face. Unfortunately, I have not seen an improvement and I am very disappointed. Perhaps it is my skin type just needing more time, and not the fact that I got woo'd into purchasing a very expensive red light massager. I am hoping there are others out there that have purchased this and have had positive experiences with this and could share their story with me. If in the future, this does get rid of my melasma & wrinkles, I will gladly change my review to more stars. I will update my photo in 2 months. (today's date is July 5th, 2024) #PerfectioX #ZeroGravitySkin

I was vacationing at the Hard Rock in Hollywood FL when I was approached by a young lady from the Kristal cosmetic space. She applied the product for around the eyes and it did the job. I purchased this product for $499, very high. When I tried to use it at home it was empty (no product). What a scam don’t fall for their pitch.