Kristals CosmeticsReviews of kristals.com

We went to The Hard Rock Casino in Tampa Florida. My wife and sister were accosted by two young ladies and escorted into cosmetic chairs . Then the scam began they applied to snake oil and started pitching them! Thank god they did not take the bait or the lie. After we went to eat they both started complaining about how they felt like under their eyes was drying out I looked and they both started morphing into lizards! That stuff started scaling and cracking ! Stay away!!!

If there was an option for 0 I would have certainly used that! My experience with not necessarily the product itself but with the customer service was atrocious! I was walking through the mall with my family and we had a very short time to shop and a few places to hit (we are from out of town and don’t get up to Barrie often). The sales girl tried to get my attention by handing me a sample. Unfortunately I took it and she aggressively took that as an opportunity to monopolize my time. She insisted that she had a “quick question” to ask me but forcefully led me into her store and started putting product on my face. I told her that my family had left me and I had to go at which she replied, “it’s a small mall, you’ll find them”. She didn’t listen to my “no thank you” replies and tried to persuade me by telling me that I could either buy myself a new pair of shoes or buy her eye cream (by the way, it was almost $400!). I literally had to just get up and almost run out of the store away from her. I have NEVER had such an unbelievably aggressive shopping experience! I spent the next half hour looking for my family and was not able to get what I came for as we had to leave. I couldn’t imagine supporting this company after this.

DO NOT EVEN APPROACH THIS COMPANY. I would leave ZERO stars, but I can't. A woman who works in the store approached my mom to "let her show her a product". After my mother let her do it, she & the male working CORNERED MY MOTHER AND TOOK HER PURSE OUT OF HER HAND, STATING THEY NEEDED HER CREDIT CARD. My mother felt so uncomfortable & unsafe that she purchased the products just so she could run out of the store. When she got to me in another store, she was so shaken that we left the mall. If she wouldn't have stopped me, I probably would have made a HUGE scene. Your company SHOULD NOT scare people into buying your product. I am completely disgusted with this company, who also appears to he a bunch of scam artists, according to other reviews.

Horrible, they are scammed.. I had a bad reaction with the Eye Applicator, I went back two times the same day I bought that product and they just keep lying that it was going to go away the salt kept appearing in my face, when I finally talked to the manager told me that there IS NO REFUND! sorry!... It was so bad... I spent $150 for nothing.. Please don't go there!

Only tapped one star because otherwise, you can't review. Complete swindlers and liars. I bought a $319 tube of face serum and was told I could return it if not completely satisfied. Barbara took my credit card and ran the charge through. When I went home I noticed the serum was turning white and flaky on my face, like glue. Upon returning to the store, I was told NO REFUNDS!!Total lying, deceptive sales practices. How can these people sleep at night. Do NOT HAVE ANYTHING TO DO WITH THEM!!

I visited Kristals two weeks ago today in Schaumburg, and was lured in with the typical sales tactic seen on many reviews here, and on Google. I bought $264.00 worth of products, however when I left I instantly had buyers remorse. I looked at my receipt, only to see that there were no refunds. I called corporate, and told them it was illegal to operate in that way, and that they should have signage around the store stating "no refunds, only exchanges," if that is their policy. Upon speaking to corporate, I went back to the store to take pictures of proof that there was no signage. A day later I received an email from them stating that there was indeed signage, and that they'd attached the picture to the email. Sure, the picture had the sign, but that picture was not taken in the store, and had no affiliation with Kristals, per the visuals in the background. As of yesterday, I visited the store once more on good faith to see if I'd be able to talk to the manager and return these products (two of which aren't even by their brand, which they failed to tell me as well. Bait and Switch), she told me there was nothing they can do in store, but if I bought it online I could surely return it. Interesting story, as the reasoning for denial of my return keeps changing. I am taking further action by pursuing a class action lawsuit against this company for false advertisement, bait and switch, and emotional damages. If any of you have been affected by this debacle of a company, please contact me on my Instagram (they dont allow email addresses) @soundtheharp, so I can add you as a claimant.

its typic scam in shopping mall, the seller is verry, verry, verry, verry, verry, pushy....

Kristals Cosmetics in St Augustine, Florida is running a scam. My granddaughter and I were searching a doggy store when a man on the street all but pulled me into their salon. We actually had no intention of going into salon. The employee, Henry, who spoke heavy accented English proceeded to put FREE eye treatment on me. He just rattled on and on and kept forcing products on me. He then said they would finance products 24 months for about $58. A month for 24 months. That was not true. He charged my credit card with almost $3,000. Worth of junk I certainly cannot afford. Tried talking with them but they hung up phone on me. BUYER BEWARE.