KolanReviews of kolan.xyz

Application and verification procedures are taking so long time and troubled.I just tried to apply again bur it doesnt work, looks like a scam...

Just opened my first long position on BTC after the update. Monitoring the P&L in real time and seeing funding rates update is actually pretty straightforward. Still getting used to the liquidation level display, but I like that it's all visible without digging through menus.

I'm not sure what went wrong on their end, but they never disclosed any incident or informed users about it. As a result, my funds are stuck on the bridge, and my actual balance still hasn't increased. I contacted their support team by email, and the only response I got was to "be patient" for about 36 hours. What's actually going on? I honestly can't recommend this service until they get their processes sorted out.

DO NOT USE THIS APP. EVERYONE PLEASE. THEY ARE USING CUSTOMERS MONEY TOTALLY FREE. THEY ARE WAITING UNTIL SOMEONE DEPOSIT MONEY, THEN BLOCK ACCOUNT AND GET THE MONEY. NO RESPONSE ABOUT TICKET.

Worst service ever, Actually they don't have support team, just have email with never response. Also they blocked account after deposit money then didn't response yet. They steal customer's money.

I’ve been waiting for my account to be verified for six weeks already.

I received a "Funds Scheduled - Funds En Route to Your Hurupay Account" email 2 days ago, but the fund is not arrived yet. This Kolan app is awful, I don't have an option to chat with live support. emailed hello at kolan.xyz or hello at hurupay.com yesterday but no response. what's going on there?

i'm using Kolan because my company agreed to pay my salary in USD through their supported bank account. i was told USD account would be supported for salary payments on this platform, so i created a USD bank account as instructured. however my usd account was suddenly paused cuz of unusal transaction patterns on my account, so I provided additional information including company contract docs and invoice, company payment history. but i haven't got any email or update about the review state even though sent follow-up email again. I hope someone from Kolan support or compliance can review my case urgently and contact me so I can resolve this with my company HR and keep using the service without risking late salary payments.