KoeeiReviews of koeei.com

If there would be a negative star option I’d choose -5! This site should be reported and shut down! Very misleading, poor quality fabric dress, poorly tailored, materials don’t match as pictured! You wait 3 weeks upon purchase only to find disappointment! An elegant dress came packaged stuffed in a tiny bag with out tags, returns are pretty much not an option, customer service sucks! Email only and they will respond to you 3 business days later which will interfere in the 14 days window of return, then they will ask you for photos to show proof but you won’t have tags and it’s so creased from being squeezed in that package and it will take them another 3 days to respond to you only to notify you that your return is not honored. Shame on koeei cheap and nasty!

Very poor company with out much recourse when the cheap ass clothing needs to be returned to them. This company thinks they are slick when they insist you pay for the postage to return the item to a location in China and back to the U.S. to exchange something, or, they offer you yet another cheap ass item for 50% off without postage fees! Keep it ALL. I" take the hit and never ever ever purchase from them again! you have been WARNED!!

De sælger en vare som læder og send noget andet. Ingen retur ret. Det er en kinesisk scammer firma. Alt ligner en dansk side som overholder lovgivningen. Hold jer langt væk. Træls mand ikke kan vurder med negativ stjerne fordi de fortjener -5.

Avoid buying from this website or company. I bought a dress, and when it arrived, it didn't look like the one in the video or pictures. The fabric is different, and the quality is bad. I tried to return it, and they said they don't accept returns!! Ah. It took them almost 2 months for the dress to arrive. It is a cheap dress, but they sell it to you for a high price. I wish there were rules for these scammers.

Ordered on 19 October. No delivery received. Contacted Koeei and they sent me a tracking number that does not work!

HUGE SCAM!!!!!!!!!! DO NOT BUY!!!!!

I had one of the worst online shopping experiences with Koeei.com, and I feel obligated to warn others so they don’t fall victim to this deceptive company. I ordered a dress that looked stunning and elegant on their website, but what I received was a poorly made, cheap imitation that didn’t even remotely match the advertised images. The material was subpar, and the overall design looked nothing like the sleek and stylish product I thought I was purchasing. When I contacted their customer service, they outright refused to acknowledge the glaring issues. Instead, they tried to excuse the mess by saying the “tassels were not fixed during shipping” and claimed the product “meets their quality standards.” This is absurd because the product clearly does not meet any reasonable quality or accuracy standards. Despite providing clear photographic evidence, they denied my return request and pointed me to their restrictive return policy, which conveniently makes it nearly impossible to get your money back. Their lack of accountability and disregard for customer satisfaction is appalling. This is daylight robbery, and I feel scammed. Koeei.com is clearly more interested in taking your money than delivering on their promises. If you value your time, hard-earned money, and peace of mind, DO NOT SHOP HERE. I hope my experience helps others avoid the frustration and financial loss I went through.

Really poor quality. I tried to return the item which was very different to what it looked like on the website and was told I could not refund it (unless it was specifically faulty). Very bad customer experience, wasting lots of time over emails. Wouldn’t recommend