KoalaEye OpticalReviews of koalaeye.com

I have not received my eyeglasses, and when I contact KoalaEye all I get are automated, generic replies, if I get any reply at all.

Firstly I really need these glasses Unfortunately they have not arrived. Koala eyes do not reply to my emails or phone calls. Tracking doesn't work so the only efficiency this company has is collection of payment and numerous requests for reviews. Just keep your customers informed !!

No size after ordering and I didn’t receive my product at all.

Really disappointed in what I received. 20 days after placing my order I got a package with one pair of glasses with no magnification . I had ordered a diopter of1.75 for two pairs as part of a BOGO deal. I have contacted Koalaeye to initiate a return but have not received any response.

Product never arrived.

Ordered June 2 and still waiting on my order to ship. Sent multiple emails asking for an update and have received nothing back.

You had canceled my order and refunded my purchase however I never wanted the order to be canceled. I perceived that you thought my lenses would be too thick in the material I had requested but I knew that when I initially ordered them. Please do not allow a customer to order something that is not available. Thank you

I could not order the glasses I wanted because customer service said rimless frames don't come in progressive lenses. Then why advertise it????