KlipschReviews of klipsch.com

Klipsh customer service is a joke. Spend $400 on R-51PM speakers, and the emit terrible static. Called the 800-554-7724 number, was on hold for 64 minutes, the recording stated no one is available, and call back later. Then called the 317 number at 1:30PM, and got a recording stating business hours are 9:00 - 5:00, so call back during business hours... Went on line to address issue, and prompts ask you to fill in your e-mail address, model, and problem - when filling in issue on a required field, prompts of issues are given, and you are directed to sites addressing the issues. you cannot get past this stage to hit the submit button !!!!! Klipsch wants your order, they do not want to service you. I'm returning my purchase to Amazon and buying JBL or other brand. I always viewed Klipsch as a premium brand - man was I wrong..... Klipsch you should be ashamed

Terrible customer servce. Their support department didnt answer my emails. I had to solve the problem with my speakers myself via The Speaker Exchange, (who are great by the way). I still haven't heard back from Klipsch. I will certainly not buy Klipsch again, in my experience they do not stand behind their products, they do not offer support to their customers.